2020 Washington Conference Registration



To register, choose one of the methods below. For ONLINE registration, log-in to the NAHRO website is required. If you do not have a NAHRO website username and password, please contact memberservices@nahro.org or call 877-866-2476, ext 7220.  For conference registration questions, please call 800-842-6225. 

Individual and Group
Payment by credit card or eCheck.  
If via e-check, you will need to provide your bank routing and account numbers.




Payment by credit card.
Do not include credit card information on registration form.  Please allow 48 hours for form processing before calling us at (800) 842-6225 with credit card payment. 


P.O. Box 90487
Washington, DC 20090
Payment by check or
credit card.
Please postmark checks at least seven days before the cut-off date to ensure on-time delivery.
The Conference registration fee includes admission to all plenary and concurrent conference sessions; continental breakfasts and receptions.  Registered conference attendees will also receive access to session PowerPoint™ presentations and handouts via NAHRO's Knowledge Center before and after the conference.  
Early Bird  
Register by February 27
Register between
February 28 - March 19
Register after March 19
$295 for Early Bird, Regular and On-site
*Resident: lives in affordable housing
*Guest: a spouse or friend, not a co-worker or colleague
If you are retired, contact Conference Registration at conferenceregistration@nahro.org to see if you qualify for a discounted registration fee. 

Registration fees must be paid in advance. Registration forms received without payment will not be processed. Registrations may be paid by credit card or check. NAHRO accepts Visa, MasterCard, and American Express. All registrations must be emailed or postmarked on or before March 19. After that date you must register onsite. Please do not mail and email your registration and payment–only one copy is required.  Do not include credit card information on emailed forms.  Provide credit card information by calling 800-842-6225.   Please allow 48 hours for form processing before calling with credit card information.
All registrations received on or prior to March 19 will be confirmed. If you register online, you will receive your confirmation as soon as payment is applied.  If you register by email or mail, your confirmation will be e-mailed within three days of receipt. Registrations are processed in the order they are received. Please bring a copy of your confirmation with you to the conference.
Prior to March 19, changes/substitutions must be submitted in writing and forwarded to NAHRO via e-mail at conferenceregistration@nahro.org. After March 19, changes must be made onsite at registration.
The cancellation and refund policies have been revised to minimize potential conference and hotel room liability for which NAHRO commits well in advance of conference dates. Such expenses include, but are not limited to, hotel rooms, catering, and attendee supplies, i.e., badges, programs, etc. All conference cancellations must be in writing and submitted by mail or email on or before March 6, to receive a refund less a $75 cancellation fee to cover administrative costs. No refunds will be granted for the conference or for ticketed events after March 6; however access to NAHRO's Knowledge Center (virtual library with video recordings of the Plenary Sessions and PowerPoint™ presentations and handouts for concurrent sessions) will still be permitted. No telephone cancellations will be honored. No refunds will be granted for no-shows or functions you do not attend.
Register first…then reserve your room! Conference registration is required prior to making a reservation in the NAHRO room block. Any reservation in the NAHRO room block without a corresponding conference registration may be canceled without notice. This policy is designed to give priority to registered conference attendees and provide them with access to the discounted hotel room rates. Once your registration is confirmed, your confirmation will contain a hyperlink thru which to reserve your hotel accommodations on-line in the NAHRO room block.  Phone reservations will not be accepted.
Requests for reservations at the NAHRO group rate will be accepted for registered conference attendees on a space available basis through March 6 or until the NAHRO room block is sold out.  Guarantee of the NAHRO discounted rate will cease after March 6 (or at block sell-out.)
If you serve on a committee convening in conjunction with the 2020 Washington Conference, and only plan to attend your committee meeting but not participate in the conference, please contact conferenceregistration@nahro.org for information on securing hotel reservations in the NAHRO room block.
Important Note: The ONLY way to stay in the NAHRO room block is to book your reservation directly through the secure reservation link provided.  There are many fraudulent companies, including Travel Associates, LLC, that may contact attendees and represent themselves as “NAHRO housing bureau” or something similar.  They may say you need to book your room thru them, and may ask for credit card numbers.  This is a scam!  These companies are NOT authorized by NAHRO!
Please contact NAHRO’s Conference team via e-mail at conferenceregistration@nahro.org or phone at (800) 842-6225 regarding special dietary requests and or physically challenging barriers.
ScootAround, Inc. provides wheelchair and scooter rentals all over the country. To reserve your equipment please call (888) 441-7575 or click HERE.
Name badges are not mailed in advance and may be picked up onsite.
Saturday, March 28: 1:00 p.m. – 5:00 p.m.
Sunday, March 29:    12:00 p.m. – 6:30 p.m.
Monday, March 30:   7:30 a.m. – 5:00 p.m.
Tuesday, March 31: 7:30 a.m. - 10:00 a.m.
Call the NAHRO Conference Hotline at (800) 842-6225 or e-mail conferenceregistration@nahro.org.