Certified Manager of Voucher Operations (CMVO)

Certification Type: 
Operations Management Certification

This certification is a must for HCV directors and/or occupancy and inspection supervisors who wish to expand their knowledge, skills, and career opportunities.

CLICK HERE for the NAHRO CMVO Certification Guide which describes the certification including areas covered and sample questions.

Overview: 
  • Offers candidates the knowledge and skills required to understand the tasks, processes, and regulations necessary to successfully operate and manage an HCV Program, including homeownership and family self-sufficiency
  • Focuses on effectively supervising and managing personnel
  • Places emphasis on the practice of professional ethical conduct
Certification Requirements: 

Candidates with 3- 7 Years of Experience

Candidates with 7 or More Years of Experience

1.   Must have or completed:

·         High School Diploma or Equivalent

·         Three years experience

Successful completion of the following NAHRO seminars or equivalent:

1a.  High Performance Management Live Seminar (1.95 CEUs)

1b.  5.2 NAHRO CEU’s in HCV education.  NAHRO offerings:

Seminar

CEUs

Current Format

Housing Choice Voucher (HCV) Project-Based Vouchers

1.95

Live In-Person

HCV Occupancy, Eligibility, Income and Rent Calculation

3.25

Live In-Person

HCV Occupancy

1.95

Live In-Person

HCV Eligibility, Income and Rent Calculation

1.95

Live In-Person

Housing Quality Standards (HQS)

1.95

Live In-Person

Fair Housing

1.3

Live In-Person

Family Self-Sufficiency (FSS)

1.3

Live In-Person

HCV Homeownership

1.3

Live In-Person

Excellence in Customer Service

0.25

Online

Preparing for HAP Termination

0.25

Online

HQS Refresher

0.25

Online

Workshop for Executive Directors

0.50

Online

 

1.   Must have or completed:

·         High School Diploma or Equivalent

 

 

2. Ethics for Operations Manager e-Learning/Seminar

3. Passing Grade on the Final Comprehensive Exam        NOW AVAILABLE (CLICK HERE for dates/locations)

4. Completion of Certification Application

Application form: 
Recertification: 
  • 1.95 CEUs required every 3 years from date of certification
Contact Information: 

For further information regarding NAHRO Certification, contact:

certification@nahro.org

or Blake Pavlik , Director, NAHRO Certification, at bpavlik@nahro.org or 877-866-2476 ext. 6261