The following individuals currently make-up NAHRO's active and dynamic faculty. NAHRO Faculty members are selected based on their demonstrated expertise in the public housing and community development fields, program development, facilitation, and training skills.
Individuals interested in applying to be a NAHRO Faculty member should complete an Online Application.
Katie Anderson is a Past president of the Southwest Regional Chapter of NAHRO and a past member of the National Board of Governors and served as the Executive Director for the City of DeRidder Louisiana for 18 years before becoming the Chief Operating Officer at the Lafayette Housing Authority in 2011. Katie has served in numerous leadership positions on state, regional and national levels including the Housing America Task Force and the Small Agency Task Force. She was nominated by her regional peers and appointed by the Department of Housing and Urban Development (HUD) to serve as a Public Housing Authority representative for the Appeals Board of the Public Housing Assessment System.As a peer trainer for state and regional chapters, she specialized in Executive Director training and Commissioner’s Training. In addition, Katie has taught other topics such as leadership fundamentals, public housing occupancy, five year and annual plans, capital funds processes and many more. Currently Katie teaches NAHRO seminars on subjects such as Commissioner’s Fundamental’s and Commissioner’s Ethics and serves as a member of the Assessment Board for the Maintenance Manager’s Certification
Mr. Banna has worked directly with the low-income community for more than 15 years. He began as a student in law school working in the Rental Housing Clinic and continued after law school becoming the Rental Housing Clinic’s Adjunct Clinical Instructor. In Mr. Banna’s private law practice, he represented clients in all aspects of real estate transactions from the purchase and sale of residential and commercial properties to landlord/tenant disputes over evictions and security deposits. Mr. Banna was Vice-President of the Ingham County Housing Commission providing oversight and input on the County’s home rehabilitation, Housing Choice Voucher and public housing programs. After hurricane Katrina and Wilma, he worked with residents of the gulf coast by facilitating and processing home and business loans through the SBA’s Disaster Loan Program. Mr. Banna was a Senior Analyst and Project Manager for FirstPic, Inc. and provided training, outreach and TA to PHAs on HUD’s Housing Choice Voucher and Public Housing programs in the areas of PHA operations, planning, homeownership, admission and occupancy, HUD REO programs, Section 8 administration, and Section 8(y) and Section 32 homeownership. In addition, he has provided outreach and TA to local PHAs and non-profit organizations on purchasing HUD owned homes that are currently occupied by families affected by hurricanes Katrina and Wilma. Mr. Banna also served as Director of HUD’s Public and Indian Housing Information Resource Center which provides guidance on HUD’s rental assistance programs and Grant Management Center. Mr. Banna is currently NAHRO's Director of Policy and Program Development and conducts public policy analysis, formulates regulatory recommendations, and interacts with the U.S. Department of Housing and Urban Development on behalf of NAHRO's members.
Veronica Bukowski, MS, PHM, CPBA, CPV, began her career with the Department of Housing and Urban Development (HUD). After leaving HUD, she worked as Director of Training for eight years at the National Association of Housing and Redevelopment Officials (NAHRO) in Washington, DC. Ms. Bukowski researched and designed NAHRO's PHM training and wrote the original text. In 1981, she and Richard H. Stanton co-founded an organizational development and performance enhancement practice. Over the years, the organization has worked closely with NAHRO in the design and development of professional training programs and conference presentations. For NAHRO, Ms. Bukowski conducts PHM, Public Housing Occupancy, Eligibility, Income and Rent Calculation, Earned Income Disallowance (EIR), and Supervisory and Management Seminars. Additionally, she provides technical assistance for NAHRO clients.
Sharon began her career in housing in 1982, and has served as Executive Director for Belding Housing Commission in Michigan since 1995. She serves as Chair of the Small Agency Task Force (SATF) at the national and regional level, board member of the Board of Ethics and Credentialing Trustees (BECT), and board member for the Legislative Network. Past service includes President for Michigan NAHRO, Vice-Chair of the BECT, and Vice-President for Member Services for NCRC NAHRO. At the state level Sharon is a board member for Michigan NAHRO, Michigan Housing Directors Association (MHDA) and a member of the Upper Peninsula Housing Organization (UPHO). As NAHRO faculty, Sharon delivers training in Public Housing Occupancy, Eligibility, Income and Rent Calculation, Commissioners’ Fundamentals, Ethics for the Housing and Community Development Official, and The Commissioner’s Guide to Understanding and Monitoring Agency Operations and Programs. Sharon holds a Bachelor of Science Degree in Business Administration from Aquinas College, Grand Rapids, Michigan, and is a NAHRO Certified Management Executive (CME), Senior Professional Housing Manager (SPHM), Public Housing Manager (PHM) and Section 8 Housing Manager (SHM).
Lisa Coleman is the program manager with Baltimore County Housing in Baltimore, Maryland. She was a former housing program director with the Housing Commission of Anne Arundel County, Maryland and has 20 years of experience in the housing industry. She has administered the Housing Choice Voucher Program, as well as, Mainstream, Housing Opportunities for Persons with Disabilities, Rental Allowance Program, Permanent Housing for Homeless Persons with Disabilities and Housing Choice Voucher Homeownership. In addition to Housing Choice Voucher Program Administration, she supervised the Admissions and Occupancy for all programs including Public Housing. Mrs. Coleman serves on the Board of Directors of the Maryland Association of Housing and Redevelopment Agencies (Maryland NAHRO). Mrs. Coleman is a NAHRO faculty member currently teaching Eligibility, Income and Rent Calculation for Public Housing/Housing Choice Voucher, Public Housing/Housing Choice Voucher Occupancy and Section 8 (HCV) Housing Management, Earned Income Disallowance and Family Self-Sufficiency.
Keith Coleman has more than 25 years of housing experience with a specialization in inspections. Mr.Coleman began his career in inspections with the Atlanta Housing Authority in 1990 and continued his success with other major housing authorities including; Chicago Housing, Gary Housing and Dekalb County in Decatur Ga.
Currently Mr. Coleman is Director of Quality Assurance for McCright & Associates. One of his major accomplishments was completing a massive inspection project for the New York City Housing Authority (NYCHA). Mr. Coleman recruited and managed a team of inspectors while working alongside (NYCHA) to inspect 36,000 units.
Throughout his career, Mr. Coleman has been credited with developing on-site field training sessions and has received many accolades and awards for his work. Keith Coleman is also a member of the International Association of Certified Home Inspectors, NACHI and holds certifications in HQS, UPCS, Mold, Lead Based Paint and Asbestos.
Mr. Inglis is the Executive Director of the Livonia, Michigan Housing Commission. He assumed this position in November 1977. Prior to serving the Housing Commission Mr. Inglis served as an Administrative Assistant to the Mayor of Livonia and as the Community Development Coordinator overseeing neighborhood revitalization initiatives. Mr. Inglis has served on a U.S. Department of Housing and Urban Development Troubled Housing Recovery Team and has assisted other housing agencies with agency and strategic planning.
The Livonia Housing Commission is a combined housing and community development agency serving over 1,500 families through conventional low rent public housing, Section 8 Housing Choice Vouchers, Section 8 New Construction, municipal bond financed housing, homeownership initiatives and the Community Development Block Grant and HOME Partnership program. Jim also administers the HUD Neighborhood Stabilization Program and Energy Efficiency Block Grant for the City of Livonia.
Mr. Inglis is a past President of the National Association of Housing and Redevelopment Officials and a current member of the NAHRO Board of Governors, Past Chair of the NAHRO Budget and Administration Committee, Past Chair of the NAHRO Legislative Network, Past President of the North Central Regional Council and Michigan Chapter of NAHRO. Mr. Inglis possesses a Bachelors of Science degree in Public Administration from Ferris State College and a Masters Degree in Public Administration from Eastern Michigan University.
Deborah Jackson is employed by the DC Housing Authority working as a Community Navigator for several Public Housing Communities. She worked at the Housing Commission of Anne Arundel County for five years as the Manager of the Housing Choice Voucher, Family Self Sufficiency Program (FSS) as well as the Homeownership Program. She is a graduate of the University of Maryland Baltimore County, with a degree in Sociology and a minor in Social Welfare. Before working with the Housing Commission of Anne Arundel County, Deborah worked with various organizations including: HIV/AIDS Volunteer Enrichment Network (HAVEN), and Sarah’s House; a local Homeless shelter. Deborah has served as Vice Chair of the FSS Round table from 2012- 2014 and is on the Board of Directors for The Maryland Association of Housing and Redevelopment Agencies (MAHRA).
Mr. Love is currently the Rental Assistance Field Operations Program Manager, for the Oklahoma State Housing Finance Agency (OHFA), which administers the Housing Choice Voucher Program throughout all 77 counties in Oklahoma. In his current position at OHFA, Ken is responsible for overseeing the initial certification and inspections processes for nearly 10,800 Housing Choice Voucher Program units. Ken has 23 years of public housing experience, which includes five years as an Assistant Director of Housing being responsible for the management of nearly 3300 public housing units and six years as a Director of Facilities Maintenance supervising a 30 member maintenance team. He has been a Certified Section 8/Housing Choice Voucher Program Inspector for 22 years. He has been a National Association of Housing Officials (NAHRO) Faculty member for nearly than 19 years conducting training sessions in Housing Quality Standards (HQS) Inspections and UPCS. Ken wrote the original UPCS training program for NAHRO and for 17 years has delivered the Public Housing Assessment System, and Uniform Physical Condition Standards (UPCS) Inspection protocol training to housing authority staff members and private contractors across the nation. Mr. Love has more than 37 years of government, public and private sector training experience. His career spans from quality control, construction management, facilities management and energy conservation. He has in-depth knowledge of training development, maintenance management, as well as, procurement policy and procedure. He understands the dynamics involved in the operation and management of the PHA (including Asset Management), the important role of inspections in the occupancy cycle, how inspections affect an agency's SEMAP and PHAS scores.
Larry Loyd served at the Housing Commission of Anne Arundel County in the position of Executive Director from 1991 through 2009. Prior to his tenure there, he spent time in the public and private sector in North Carolina. Larry has over 40 years of service in the housing industry. While serving in his position in Anne Arundel County, he was instrumental in increasing the number of families being assisted from about 1,400 to nearly 2,900. Larry has also positioned the agency to expand its portfolio of services to include ownership and management of commercial property, the institution of a lease-purchase homeownership program and the creation of several specialized subsidy programs to assist frail elderly and persons with disabilities and consulting services for housing agencies in Maryland and other states. Larry has been very involved and dedicated to the leadership of NAHRO for many years. He served as the President of the Maryland Association of Housing and Redevelopment Agencies (Maryland NAHRO), and held the position of Vice-President of the NAHRO Housing Committee and was the President of the Middle Atlantic Regional Council of NAHRO and served on the NAHRO Board of Governors. He holds the designation of Certified Property Manager (CPM) from the Institute of Real Estate Management (IREM) and is a licensed real estate broker.
Clifton Martin is the Executive Director of the Anne Arundel County Housing Commission in Maryland. He has been working at the Commission since 1993, with a focus on Management, Operations, and the Housing Choice Voucher Program. He supervises over 40 staff persons and oversees the daily operations of four departments. Mr. Martin was a Property Manager for Oxford Realty Services and American Property Management prior to his tenure at the Housing Commission.He is a NAHRO faculty member currently teaching Public Housing Occupancy, Section 8 Occupancy, Sharpening Your Skills: A Housing Manager's Workshop, Workshop for Executive Directors, Eligibility, Income and Rent Calculation, and Earned Income Disallowance. Additionally, he has assisted NAHRO with on-site technical assistance and developed personalized training for housing agencies in Bradenton, FL, Covington, KY and for various state chapter conferences throughout the U.S.
Peggy retired after 34 years in the housing business. Peggy worked in Arizona, Texas and New Mexico and managed/operated/ administered a myriad of federally assisted rental subsidy programs. The last 20 years of her career were spent with the City of Tucson Housing Authority and Pima County Housing (a consortium). During her tenure at the Tucson/Pima County housing authorities, she managed a staff of up to 42 employees (less during lean times!); with 6,000 Units Months Available and budgets of approximately $40M. These programs included the Housing Choice Voucher Program, special purpose vouchers, such as HUD/VASH, Non-Elderly Disabled, Family Unification Programs, SRO, Moderate Rehabilitation Program,; Homeless programs to include Supportive Housing and Shelter Plus Care Programs. Other programs managed included Housing Opportunities for People with Aids (HOPWA) and the Five Year Mainstream Housing Program. Since the time of SEMAP implementation, both the City of Tucson and Pima County housing programs’ were High Performers, with HUD on site confirmatory reviews of supporting documentation.
Dennis Morgan is a Senior Associate at D L Morgan & Associates. He provides technical assistance and training on SEMAP, Housing Quality Standards (HQS), Public Housing Assessment System (PHAS), Uniform Physical Condition Standards (UPCS), Public Housing and Housing Choice Voucher Eligibility, Income and Rent, Public Housing and Housing Choice Voucher Occupancy, Fair Housing, Admission and Occupancy, Section 8 Administration, Public Housing Administration, Public Housing and Housing Choice Voucher Homeownership, Family Self-Sufficiency, Asset Management, Managing Maintenance, Property Management Essentials, Moving to Work, Consortia, Relocation, and the PHA Plan. Mr. Morgan also teamed with other senior members to co-author the Public Housing Admission and Occupancy Guidebook, Housing Choice Voucher Homeownership Guidebook, Conversion from Public Housing to the Voucher Guidebook, Consortia articles and many NAHRO, LISC, and NeighborWork America publications.Mr. Morgan has more than 39 years experience in the public housing industry, including six years as Executive Director of Lucas Metropolitan Housing Authority in Toledo, Ohio, and serving in executive positions in two Florida PHAs for 23 years - including 16 years at the Orlando Housing Authority and seven years as Executive Director of the Deland Housing Authority. He conducts both PH and HCV Eligibility, Income and Rent Calculation, PH and HCV Occupancy, HQS, UPCS, Property Management Essentials, Managing Maintenance, FSS, and HCV Program Management Seminars for NAHRO. He authored numerous publications for NAHRO and other national organizations. Additionally, Mr. Morgan works with NAHRO, HUD, and local PHAs in providing technical assistance to individual agencies across the country.
Ron Oldham is a consultant in management services for providers of affordable housing and association management. He has worked with troubled housing authorities, has served in interim positions (Interim Director of Property Management & Community Services for Tacoma Housing Authority, July-December 2005), and has developed training curricula for housing managers and most recently commissioners under NAHRO’s professional development system. He participated in the writing and editing of “Lessons Learned: A Public Housing Guidebook” for the U.S. Department of H.U.D. in 2000. Prior to his consulting career which began in 1999, Ron worked for the Seattle Housing Authority for over 30 years, serving in a variety of management positions including Manager, Area Administrator, and Director of Housing Management. Ron has worked for the last two years assisting housing authorities and non-profits in the implementation of no smoking policies for multi-family properties. His last position with SHA was Deputy Executive Director.
Marsha is the Executive Director of Baltimore County of Housing since 2012. Her previous housing experience was with the Housing Commission of Anne Arundel County, serving as their Director of Finance for 4 years. She has more than 17 years experience working with not for profit organizations in a financial or operations capacity. Marsha served as the Treasurer for MAHRA from 2009-2014. Ms Parham holds NAHRO Certifications in Public Housing Management, HQS, HCV Management and is a candidate for Executive Management certification. She holds a B.S. Degree in Business Administration and a Masters Degree in Non Profit Management and a Masters Degree in Leadership and Organizational Development from The Notre Dame University of Maryland. Marsha is also the current Executive Director for the Human Relations Commission for Baltimore County.
Quy joined the NAHRO Professional Development faculty in 2010 following a 35-year career with the U.S. Department of Housing and Urban Development. This included service in the latter part of his federal career as the Acting Regional Director for the HUD Kansas City Regional Office and the State Director for the Nebraska HUD Office. Upon retirement in 2007, he became an Adjunct Professor at the University of Nebraska at Omaha and the Metropolitan Community College, teaching graduate level courses in public administration and nonprofit management and undergraduate classes in business administration. He has been a contributor to consulting work completed by the UNO Center for Organizational Research and Evaluation. He also became the Principal in The Organizational Leadership Edge consulting firm, which provides training and technical assistance in strategic planning, capacity building, board leadership, policy formulation, marketing, and human resources management. Stan is designing three NAHRO courses that will be launched in 2010 in the areas of marketing, customer responsiveness, and advanced strategic planning and management.
Reflecting his interest in life-long learning and professional development, he is currently completing his dissertation for a Ph.D. in Business with a specialization in nonprofit organization and management. Earlier Masters’ degrees were completed in Urban Planning and in Leadership. He also studied several summers at the JFK School of Government at Harvard University. Stan is on the Board of Commissioners for the Douglas County (NE) Housing Authority and is Chair of the DCHA Board Policies and Strategic Planning Committee. He is also a member of the NAHRO National Committee on Professional Development and is a member of the NAHRO North Central Executive Board. Stan has professional affiliations with the American Society for Training and Development, the American Society of Public Administrators, and Toastmasters International. In 2007, the Nebraska NAHRO Chapter recognized Stan with an appreciation award for his many years of outstanding dedication and service to affordable housing in Nebraska.
Eugene Rudder has been involved in housing and community development for more than 15 years working as a community organizer in Washington, DC’s Columbia Heights neighborhood for more than five years and working as first a consultant to housing authorities and then as a member of a housing authority staff for ten years. His involvement with NAHRO began more than ten years ago and he has had the honor and pleasure of serving as a member of NAHRO’s National Professional Development Committee for three years simultaneously serving as first a member of the Quality Assurance Sub-Committee and then as its chair. He also had the privilege of serving on the Housing Operations Assessment Board. Currently, Eugene serves as marketing consultant to NAHRO working primarily on strengthening our market position regarding On-Site trainings.
Dave Shaffer is an Executive Director of a California Indian Housing Authority. Prior to accepting this position in May, 2010, Dave worked 15 years as public and Indian housing consultant specializing in the areas of procurement, contract administration, Capital Fund program administration and Native American housing program management.
Prior public housing experience includes 14 years at the Minneapolis Public Housing Authority where he served as the Director of Development and Modernization.
Dave has been associated with NAHRO professional development since 1998 serving as a trainer for Procurement Basics, Advanced Procurement, Capital Fund Program Management, Section 3 and Labor Standards, Resident Leadership I and II and Grant Writing. He has also been instrumental in the development of NAHRO course curriculum and training manuals.
Named in October 2010 as one of Affordable Housing Finance’s five “Young Leader” award recipients, Mr. Stacy L. Spann was appointed as the second Director of the Howard County Department of Housing & Community Development and Executive Director of the Housing Commission on December 12, 2006. Prior to working for Howard County government, Mr. Spann was appointed to the position of Assistant Commissioner for Development Finance at Baltimore City’s Department of Housing and Community Development in March of 2004. He was responsible for oversight and management of five distinct offices, including Project Finance, Community Development Block Grant, Rehabilitation, Home Ownership, and Section 108 Loan Guarantee Program with 38 employees. Mr. Spann was responsible for the development, structuring and implementation of alternative methods of project finance to leverage public sector funds with private sector investment.
Mr. Spann was also a Social Investment Officer at the F.B. Heron Foundation, a $250 million foundation focused on wealth creation for low-income people, based in New York. As Social Investment Officer, Mr. Spann managed a $4.3 million market-rate portfolio of insured and uninsured deposits in community development banks and credit unions. In 1999, he began working for the Initiative for a Competitive Inner City, a Boston-based research and advisory firm, providing inner city focused research and strategy for clients in St. Louis, MO, Louisville, KY and Atlanta, GA. Mr. Spann began economic development work as an Associate Investment Officer in the Upper Manhattan Empowerment Zone’s Business Investment Group in 1997. Mr. Spann worked in the private sector as well as an investment-banking analyst at Donaldson, Lufkin & Jenrette and Toronto Dominion. In 1995, he graduated cum laude from Morehouse College with a B.A. in Business Administration with a concentration in Corporate Finance. Mr. Spann was honored as a Morehouse Academic Scholar and Goldman, Sachs & Company Scholar. He also holds a Master’s degree in Public Administration (MPA) from Columbia University’s School of International and Public Affairs.
Alyce Terry, CHM, SHM, has trained, developed specialized programs and provided consulting for U.S. housing agencies and U.S. Territories for over eighteen years. She brings over twenty years of Section 8 expertise to NAHRO HCV presentations. Ms. Terry is equally knowledgeable regarding public housing occupancy issues. Currently, she presents SHM, Section 8 Occupancy, SEMAP, Voucher Mastery, Section 8 Budgeting, Section 8 and Public Housing Eligibility and Rent Calculation, and Earned Income Disallowance Seminars for NAHRO. In addition to conducting training, Ms. Terry also works with NAHRO to provide technical assistance to individual agencies.
Beth Turner recently retired as the Executive Director of the Lycoming County Housing Authority after 17 years of service with the agency. During her tenure at the housing authority, she managed a staff of 33 employees specializing in the maintenance and property management of 649 public and privately held housing units and management of a 675 rental voucher program. Her responsibilities included fiscal management, personnel management, property oversight, housing rental voucher program administration, capital needs planning, construction contract oversight, physical needs assessments, preventative maintenance program development, safety and quality control, and overall management of an organization owning and operating more than $53 million in property assets.In related experience, she has worked in planning and development of new housing properties, acquisition and rehabilitation of multi-unit sites, tax credit housing development and Section 8 project based administration. Previous to her housing authority experience, her career included nearly 10 years of management in the operation of mortgage brokerage companies specializing in FHA/VA new construction.Her certifications include PHM and SPHM and she served as a member of the NAHRO National Housing Committee from 2000-2003. Her agency has been the recipient of several NAHRO Awards of Excellence and NAHRO Awards of Merit for innovation in the management of affordable housing.
Richard has been employed in the affordable housing industry since 1993. Currently Richard is the Executive Director of the Town of Islip Housing Authority , in Long Island, N.Y., serving more than 1,350 families in the public housing and section 8 programs. Richard has also served as Executive Director for the Town of Huntington Housing Authority, after having been hired to lead that agency from troubled status, which was accomplished in four years earning a HUD award for the effort. Richard has served as a management consultant and as Special Counsel to the Board of Commissioners of another agency. He has served as a five time past President of the Assoc. of L.I. Housing Agencies, a Section 8 group, Board member for NYSAHRO and recently founded the Long Island Association of Housing and Renewal Officials Inc., LIAHRO, serving as it’s inaugural President, the group seeks to combine all types of affordable housing initiatives into a single minded effort.Richard’s experiences combine all facets of public housing, section 8, affordable housing creation and oversight, new development, mixed use finance housing (2004 NAHRO Award of Merit), organizational structuring, administrative efficiency, policy development, etc. Richard serves on the Board of two not for profit’s involved in the affordable housing industry. He is also a member of the NYS, Suffolk County and Washington D.C. bar associations. Richard has served on the NAHRO Professional Development Committee since 2011.
Larry Williams has served as the Chief Executive Officer of the Housing Authority of the City Of Freeport (HACF) since 2009. HACF manages 446 public housing units. Under his leadership, he has effectively changed the local perception of public housing, increased resident services by collaborating with over 50 partners, and transformed the physical appearance of the housing properties. His philosophy is "to provide a hand up, not a hand out" which is exemplified through his daily living. Within the housing industry, Dr. Williams currently serves on the PHADA Board of Trustees, NAHRO Board of Governors, the regional NCRC NAHRO as Senior Vice-President and Ilinois NAHRO Board.
Larry Williams graduated from Rutgers University Executive Director Education Program. He received an Honoray Doctorate Degree in 2015. Dr. Williams created the Empowerment Center, a state-of-the-art technology training center home to ongoing educational and empowerment activities. Dr. Williams founded the Workforce Development Institute (WDI), an eight week course teaching soft skills and a Scholarship Fund to provide financial assistance to local low-income individuals for eduation and career development. He is also the creator and owner of the initiative and website ThosePeople.Us with a mission to empower individuals who desire to overcome life's hardships and provide a platform to share their stories to help break negative stereotypes surrounding impoverished families.
For more information please contact the NAHRO Professional Development team at (877) 866-2476 or ProfessionalDevelopment@nahro.org