Managing Maintenance

Updated with PHAS III

Centralize or decentralize all or part of the operation? These are questions that agencies must address in the asset management environment. First, learn what each option can mean for your agency; then sharpen your management planning, including your work order system and personnel management skills. Learn how to formulate work standards and improve your PHAS score; communicate effectively with staff members and residents. Through case studies, experience new ways of doing the business of maintenance. (1.95 CEUs)

Who Should Attend

Property Managers who want to improve their housing agency’s maintenance operations, i.e. Maintenance Directors, Maintenance Foremen, Executive/Deputy Directors, and Maintenance Supervisors.

What You Will Learn

The first two days are devoted to maintenance management. Day three concentrates on action plan development — maintenance management staff working with residents and Executive Directors. Topics include:

Managing processes
Managing people
Administering significant components of the business
Developing plans for implementation

Schedule and Agenda

Registration begins at 8:00 a.m. on the first day.
Seminar runs daily from 8:30 a.m. - 4:30 p.m.

Day I

Introduction
Elements of Maintenance
Elements of Maintenance Management
Outcomes of Good Maintenance Management
Planning Your Work
Focusing Your Work
Work Standards
In Search of Dollars

Day II

Dealing with Your Customer – the Resident
Understanding Who You Work With
Hiring and Keeping Your Staff
Safety on the Job
Training Your Staff

Day III

Using Your Money Wisely
The Paper Trail
Tracking Inventory
Executive Director’s Perspective on Maintenance
Action Plan Development
Proficiency Test

2012 Seminars

Date	Location	Faculty	Registration
June 5-7, 2013 This seminar is canceled.	Augusta Housing Authority 1435 Walton Way Augusta, GA 30901 Training Center Details	Georgi Banna
August 12-14, 2013 Early bird price available!	San Diego Housing Commission 1122 Broadway, Suite 500 San Diego, CA 92101 Training Center Information and Directions	Georgi Banna	1. Register Online - For individual registrants (credit card payment required) 2. Group Registration - To register 2 or more people. 3.Please print out and fax in registration form below to NPDS at 202-289-8181 PDF Registration Form
August 21-23, 2013 Early bird price available!	Lowell Training Center 831 S. Nevada Avenue Colorado Springs, CO 80903 Training Center Information and Directions	Georgi Banna	1. Register Online - For individual registrants (credit card payment required) 2. Group Registration - To register 2 or more people. 3.Please print out and fax in registration form below to NPDS at 202-289-8181 PDF Registration Form
August 26-28, 2013 Early bird price available!	Columbus Housing Authority 880 East 11th Avenue Columbus, OH 43211 Training Center Information and Directions	Dennis Morgan	1. Register Online - For individual registrants (credit card payment required) 2. Group Registration - To register 2 or more people. 3.Please print out and fax in registration form below to NPDS at 202-289-8181 PDF Registration Form
December 9-10, 2013	NeighborWorks Training Institute Kansas City, MO	Dennis Morgan	Please contact Sharon Sherrill at ssherrill@nahro.org to register for one of NAHRO's greatly reduced registation slots!

Tuition

Registration Type	Early Price*	Regular Price
NAHRO Member	$775	$815
Non-Member	$1000	$1040

*Applicable to registrations submitted up to 30 days before the seminar start date

Primary links

Managing Maintenance