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AudioShort Tapes and Materials

Section 8 Utilization Part I: Determine Your LHAs Ratio of Applicants to Successful Leased Participants, Then Take Action!
In order to maximize lease-ups and overcome difficult market conditions, LHAs are beginning to harness existing waiting list and program information to better understand what causes of underutilization are within their administrative control, and how to develop well-targeted strategies to make marked improvements.

There is a mathematical formula that can help you reign in the complex six-headed hydra known as Section 8, to help maximize utilization. What? Yes, it can and has been done by LHAs facing tight rental markets with real world results. Learn how to determine quickly your LHA's historical ratios of successful households at each critical stage of the leasing process as well as the time frames involved. From your applicants waiting list response and eligibility rates, to voucher holders' "success rates," to average periods of search time related to "success rates," and participant turnover rates.

How much does it cost your LHA to process an eligible household versus allowing existing families more time to search? How much money are you losing each month and year, with unrealized administrative fees for vouchers that are not under lease or for portability billings? How many staff members do you need to achieve maximum utilization in 3 months, 6 months, or 1 year, and how long would it take to recover those costs based on projected increases in your lease-up rate and administrative fee revenue?

Our panelists will help you answer these questions, as they show you specific steps they took to analyze the Section 8 data that you already have available, to help give you positive utilization results.

Moderator:
Mr. Steve Renahan
Section 8 Director, Housing Authority of the City of Los Angeles

Panelists:
Ms. Bobbie Christensen
Director, San Diego Housing Commission

Ms. Martha G. Jackson
Housing Supervisor, San Diego Housing Commission

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