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Professional
Services and Products

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Seminars

NAHRO Faculty List
Joseph Abrams, PHM
Mr. Abrams, a former Executive Director of the Nashua New Hampshire Housing
Authority, has more than 33 years in the housing industry field. He worked
on Decontrol issues in the 1980s and was one of NAHRO's first MEIS (Management
Evaluation Improvement System) program instructors. He owns his own consulting
business and has worked in a variety of areas including PHM and Commissioner
Fundamentals training, Team Building, Five Year Management Plans by Objectives,
Organizational Assessments, Executive Director Searches, Facilitating
Retreats, and much more.
Joseph Albanese
Mr. Albanese is a veteran NAHRO faculty member with expertise in a wide
variety of housing and community development and management topics. He
has served his community for more than 12 years as a housing commissioner
and was Vice President for Commissioners of the Mid-Atlantic Regional
Council of NAHRO. Mr. Albanese owns his own consulting firm and brings
30 plus years of hands-on experience in addressing a variety of business
and human resource issues in conducting his trainings. In addition, Mr.
Albanese has consulted with a number of troubled and/or distressed housing
agencies and has worked as an Interim Executive Director. Mr. Albanese
is also a certified Lead Base Paint consultant/trainer and is listed in
the National Lead Base Paint Listing.
W. H. "Bill" Barnetson
Mr. Barnetson has more than 25 years of property management know-how
and more than 15 years in professional development and education. He is
the former Executive Director for the East Point Housing Authority in
Georgia, and he has served as Vice President for NAHRO's Professional
Development Committee. His well-rounded experience and education make
the seminars he teaches highly effective.
Veronica Bukowski, M.S., PHM, CPBA, CPVA
Ms. Bukowski began her career with the Department of Housing and Urban
Development. There followed eight years as Director of Training at the
National Association of Housing and Redevelopment Officials (NAHRO) in
Washington, DC She researched and designed NAHRO's Public Housing Manager
Training, and wrote the original text. She co-founded an organization
development and performance enhancement professional practice in 1981
with Richard H. Stanton. Over the years, the organization has worked closely
with NAHRO in the design and development of professional training programs
and conference presentations. They have trained thousands of Public Housing
Agency Staff in management and other program titles.
Virginia Burke, PHM
Ms. Burke is a veteran NAHRO Faculty member with more than 20 years of
housing and community development experience. She owns her own consulting
business. Her continuous hands-on experience brings great expertise to
housing, community development, section 8 issues, business, and management
enrich the seminars she teaches.
Damian Colden, P.E.
Mr. Colden is a Professional Engineer with more than 17 years experience
in facilities engineering management. He has experience in facilities
maintenance management, environmental program management, project management
for construction and facilities support contracting, process automation,
and systems training. In 1995, Mr. Colden founded his own firm concentrating
on providing integrated engineering management solutions to modernization
and maintenance issues. He provides consulting services to public and
assisted housing agencies nationally.
Sandra Edmonds Crewe, Ph.D., PHM
Dr. Crewe has more than 22 years of experience in the field of public
and assisted housing. In her current position as assistant professor of
social work at Howard University in Washington, DC, she is working to
establish the linkages between the housing and social work professions.
Dr. Crewe serves as the principal investigator for two grants that focus
on welfare reform and is the author of the HUD funded dissertation "Unchallenged
and Unmotivated: An Ethnographic Study of Sanctioned Welfare Reform Recipients
in Federally Subsided Housing" which focuses on the interactions
of housing and welfare reform.
Bill Crown, SPHM
Mr. Crown is the retired Vice President of Housing for Knoxville's Community
Development Corporation, the housing authority in Knoxville, Tennessee.
His responsibilities included the administration of more than 4,000 units
of public housing as well as the Rental Assistance program of approximately
2,200 units. He had been with the housing authority for more than 26 years.
Mr. Crown has been involved in the public housing industry on a national
level serving as a consultant to HUD and the Urban Institute on matters
of administration and funding, and as a long-term member of NAHRO's National
Housing Committee. Before joining the housing authority, he taught undergraduate
management courses at the University of Tennessee while earning a masters
degree in organizational psychology.
Leo Dauwer, Ph.D.
Mr. Dauwer is one of the nation's foremost writers and presenters of seminar
programs for elected and appointed housing officials. He is the author
of NAHRO's Commissioners Fundamentals and Advanced Commissioners seminars,
and similar programs in Massachusetts and New Jersey. His extensive background
as an educator, public administrator and management consultant, make his
programs effective and practical.
Randall D. Dunn CPPB, CPPO
Mr. Dunn has been involved in governmental purchasing and contracting
for more than 20 years. He currently works for the Metropolitan Development
and Housing Agency in Nashville, TN. He begin his career in governmental
service in 1980 when he joined the Metropolitan Development and Housing
where he worked for 18 years, holding several key positions including
Assistant Director for Purchasing and Director of Operations. He has received
certification as a Professional Public Buyer and Professional Purchasing
Officer from the National Institute of Governmental Purchasing. He has
been a trainer for NAHRO and other organizations since 1992.
Gay Fontana, PHM
Ms. Fontana has been involved in training and consulting for housing agencies
for more than 16 years. She has developed and delivered seminar presentations
on a variety of public and assisted housing programs including Public
Housing Management, Occupancy, Housing Quality Standards, Section 8 Mastery,
Section 8 Management, SEMAP, PHAS and Client Service. Her continuous HQS
involvement on the local agency level is a plus for seminar attendees.
William M. Friday
Mr. Friday is a veteran NAHRO Faculty member. He is more than qualified
to speak on Financial Management with a BBA in Accounting and a CPA Certificate
and relevant work experience (more than 20 years working in housing authorities).
He is dedicated to NAHRO members, as he has served on numerous committees
and also co-authored the Financial Management Resource Manual and the
NAHRO Lessons Learned: A Public Housing Guidebook.
Michael S. Gifford, CPM, PHM
Mr. Gifford has more than 20 years experience in the housing industry.
He currently is the Purchasing Agent for the Las Vegas Housing Authority
where he is responsible for formal bids, proposals and contracts, supplier
diversity and business development. He has many professional recognitions
including the National Association of Hispanic Publications Amigo Award,
the Nevada Minority Purchasing Council Excellence Award, the Asian Chamber
of Commerce Member of the Year, the Charles J. McDonald Minority Advocate
Award and the Robert J. Ashby Excellence in Purchasing Award.
Bruce A. Hanna, SPHM, PHM
Mr. Hanna is the Executive Director of the Housing Authority of Maysville.
In this capacity he is responsible for preparing and administering budgets
for operations, modernization and programs totaling more than one million
dollars annually. Mr. Hanna runs his own consulting firm and is a recognized
source of expertise regarding computer hardware/software, data management
and compliance with state and federal regulations. Mr. Hanna is an adamant
proponent for education and has been an instructor and served as a commencement
speaker for the high school and local community college. He also took
the lead to implement Leadership Horizon in his area, a version of Leadership
Kentucky, that has more than 100 alumni, a governing board and active
programming which promotes peer mentoring, agency networking, and development
of leadership skills.
Joanne Inglis
Ms. Inglis has more than fifteen years experience in the housing industry.
After serving as a HUD Revitalization Specialist, Ms. Inglis was employed
as a Property Supervisor for a private property management company. She
is currently the Executive Director for the Northville, MI Housing Commission.
Her combined experiences enriches NAHRO's program delivery.
Frederick C. Lamont, CPA
Mr. Lamont is currently the Executive Director for the Santa Barbara County
Housing Authority. He is a former larger PHA Executive Director (Seattle)
and Finance Director (Columbus, OH). Additionally he has more than 15
years experience in the housing industry as a consultant and trainer.
He is a veteran NAHRO faculty member and the author and publisher of A
Financial Survival Plan for Public Housing Authorities.
Jules Lefkowitz
A member of the NAHRO faculty since 2001, Jules Lefcowitz has worked
in the facility management and construction industry - as a trades person,
construction business owner, project manager, owner's representative,
and program manager - for more than 25 years. He has integrated this succession
of experiences into a consulting practice that serves nonprofit developers,
public housing agencies, condominium associations, and property management
companies. Mr. Lefcowitz assembles facility plans, project specifications,
project bid packages, and project contract documents. He also performs
project management for clients. In addition to his consulting practice,
Mr. Lefcowitz writes about construction and property management issues
in regional and national publications. He also provides training to organizations
wishing to create their own facility planning and construction management
capacity.
Kenneth N. Love
Mr. Love has been a Section 8 Inspector for more than nine years. He has
been a NAHRO Faculty member for more than five years conducting training
sessions in Housing Quality Standards Inspections and NAHRO's Uniform
Physical Inspection training. He has more than 17 years of public and
private sector training experience. His career spans from quality control
to construction management, to his present position as Director of Facilities
Maintenance for the Winston-Salem Housing Authority. He has in-depth knowledge
of training development, maintenance management and procurement policy
and procedure.
Terry Madigan SPHM
Mr. Madigan began his housing career in 1981 and is currently the Executive
Director of the East Hartford Housing Authority, in East Harford
Connecticut. He has 20 years of Public Housing experience and serves as
the
Vice President of the National NAHRO Professional Development Committee.
He has a well-rounded background in the Modernization and Maintenance
field from both the administrative and mechanical viewpoint.
Cliff Martin, PHM, SPHM and Real Estate Sales License (MD)
Clifton Martin is the Operations Director for the Anne Arundel County
Housing Commission. He has completed many training and technical assistance
assignments for NAHRO. Mr. Martin assisted an agency with the development
of their newly formed Section 8 Program. With his guidance, expertise
and training, the staff was able to develop and began implementing their
Section 8 program within a two-month time frame. He has delivered numerous
on-site seminars for NAHRO and in 2002 was added to our Faculty and began
presenting regularly scheduled Public Housing Occupancy Seminars. Additionally,
he has worked for NAHRO, as a consultant, on a number of Troubled and
Distressed Recovery team efforts for HUD's TARC.
Dennis Mobley, SPHM
Mr. Mobley began his career in housing in 1972 as a research analyst with
the Housing Authority of Baltimore City. After 12 years of specializing
in site-based finance, he served as Vice President of the National Center
for Housing Management and was responsible for their privately-owned Section
8 management portfolio. Since 1990, he has provided training, consulting,
technical assistance to LHAs and others including NAHRO. His NAHRO training
repertoire includes PHAS, Capital Fund Program, and Asset Management.
He has also assisted in the development and delivery of NAHRO's SPHM seminar
and special on-site trainings, and often lectures at NAHRO conferences.
In addition, he is the creator of a number of NAHRO spreadsheet software
products including Budget Assistant© which is currently being used
by over 200 LHAs around the country.
Dennis Morgan
Mr. Morgan, a Senior Associate at D L Morgan & Associates, has provided
technical assistance and training on SEMAP, Housing Quality Standards,
Screening and Terminations, Lease Enforcement, Admission and Occupancy,
Section 8 Administration, Housing Choice Voucher Homeownership, Moving
to Work, Consortia, Relocation, PHAS, and the PHA Plan. Mr. Morgan also
teamed with other senior members to co-author the soon to be released
Public Housing Admission and Occupancy Guidebook, Voucher Homeownership
Guidebook, Consortia articles and other publications. Mr. Morgan has more
than 30 years experience in the public housing industry, serving six years
as Executive Director of Lucas Metropolitan Housing Authority in Toledo,
Ohio and serving in executive positions in two Florida PHAs for 23 years
including 16 years at the Orlando Housing Authority and seven years as
Executive Director of the Deland Housing Authority.
Dave Shaffer
Mr. Shaffer has more than 20 years experience developing, marketing, and
presenting training seminars to public and private sector representatives
in the fields of housing management, government procurement procedures,
contract administration, Section 3 and resident initiatives. Mr. Shaffer
owns a technical consulting firm that specializes in housing program financing,
construction and contract administration, and management.
Janice M. Stewart, SHM
Ms. Stewart is the Deputy Executive Director for the Housing Authority
of the City of Atlanta (AHA), Georgia where she is responsible for directing
and managing various Section 8 programs. Prior to being the Director,
Ms Stewart served as Marketing Director and Housing Assistance and Funding
Allocations Director for the Agency. She has spent 12 of her 18 years
in various other Section 8-related positions. She has also administered
training on a local, state and national level on Section 8 programs and
housing counseling for 10 years.
Alyce Terry, SHM
Ms. Terry has trained, developed specialized programs and provided consulting
for U.S. Section 8 housing agencies and U.S. territories for more than
20 years. She brings more than 16 years of Section 8 expertise, and many
more years commitment to NAHRO as a member of the Board of Governors,
and as a Vice President and chair of various committees and task forces.
Pam Tietz, PHM
Ms. Tietz has more than 18 years of experience in the housing and social
services fields. As a housing and community development consultant, housing
authority executive director, and technical manual writer, she is equipped
to provide invaluable information on housing management, housing and staff
development and resident services.
Angel Tua, SPHM, PHM
Mr. Tua is the Deputy Executive Director for the Pinellas County Housing
authority. He brings the practitioner's perspective to the seminar program.
Mr. Tua worked in the government and housing industry since 1987 in Puerto
Rico before relocating to the mid-west in 1991.
Joy C. West, Esq.
Ms. West has more than twenty years of experience as an attorney and has
handled a diverse range of cases. Over the course of her career, she has
developed an impressive range of experience in the practice of law, legislation
representation and procurement. She has provided technical assistance
in the area of procurement to public housing agencies designated as troubled
by HUD and has experience in handling urban problems including fiscal
policy, airport development, community development, public and assisted
housing, transportation, environment and census adjustment. She also has
experience in providing technical assistance to HOPE VI sites in the area
of community and supportive services (CSS). Ms. West established her own
professional services corporation in 1987.
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