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NAHRO Certification

On-Site Seminars and Technical Assistance

John L. Carroll Memorial Scholarship

Managing Maintenance in the Asset Management Environment Seminar with Proficiency Exam

Centralize or decentralize all or part of the operation? These are questions that agencies must address in the asset management environment. First, learn what each option can mean for your agency; then sharpen your management planning, including your work order system and personnel management skills. Learn how to formulate work standards and improve your PHAS score; communicate effectively with staff members and residents. Through case studies, experience new ways of doing the business of maintenance. (1.95 CEUs)

Who Should Attend
Property Managers who want to improve their housing agency’s maintenance operations, i.e. Maintenance Directors, Maintenance Foremen, Executive/Deputy Directors, and Maintenance Supervisors.
What You Will Learn
The first two days are devoted to maintenance management. Day three concentrates on action plan development — maintenance management staff working with residents and Executive Directors. Topics include:

Managing processes
Managing people
Administering significant components of the business
Developing plans for implementation

Schedule and Agenda
Registration begins at 8:00 a.m. on the first day.
Seminar runs daily from 8:30 a.m. - 4:30 p.m.

Day 1: 8:30 a.m. - 4:30 p.m.	Day 2: 8:30 a.m. - 4:30 p.m.	Day 3: 8:30 a.m. - 4:30 p.m.

2009 Seminars - additioanl dates and locations will be added

Dates	Location	Hotel Information	Instructor	To Register
February 1-3	NAHRO TRAINING CENTER Hampton Homes Resource Center 1300B Ogden Street Greensboro, NC 27406 For more information please contact: Mary Beth Myers (336) 303-3171	More details	Dennis Morgan	Click here to download a registration form.
April 26-28	Sacramento, CA	Details coming soon...	WC Thorson	Click here to download a registration form.
May 3-5	Cleveland, OH	Embassy Suites Hotels – Cleveland Downtown 1701 East 12th. St. Cleveland, OH 44114-3236 (866) 534-5353 NAHRO Rate: $119, plus taxes. Ends April 1st.	WC Thorson	Click here to download a registration form.

Tuition

Registration Type	Early Price*	Regular Price	Last Minute Price**
NAHRO Member	$715	$755	$890
Non-Member	$915	$955	$1000
Register up to 30 days before the seminar start date and pay the early rate. *Register less than five business days before the seminar start date, and pay the last minute fee.

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