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On-Site Seminars and Technical Assistance

John L. Carroll Memorial Scholarship

Seminars

Senior Professional Housing Manager (SPHM) Seminar and Exam

Gain industry recognition by receiving the SPHM credential! SPHM focuses on the tough issues that you face everyday -- how to manage ethical situations, effective management, negotiations, performance coaching, strategic planning, asset management, and more. Become a better manager through attending this comprehensive interactive program. (2.1 CEUs)

Who Should Attend
Affordable housing managers and professionals with - or preparing to assume - senior level organizational leadership and management responsibilities. Executive Director Workshop graduates and Certified Public Housing Managers (PHM) who want to be recognized as advanced professionals in the affordable housing industry are especially encouraged to attend.

What You Will Gain

Understanding the dynamics of leading change
More effectively managing and leading both the Task and Process elements of your responsibilities
Heightened awareness and competency developing the performance of staff through Ethics, Communications, Performance Coaching and Negotiations
Apply collaborative technologies and asset management concepts necessary for successful strategic planning to achieve Agency goals
A chance to interact and share experiences with colleagues from diverse agencies

Click here for Registration Information

Schedule and Agenda
Registration begins at 8:00 a.m. on the first day.

Day 1:
8:30 a.m. – 5:00 p.m.

Day 2:
8:00 a.m. – 5:00 p.m.

Morning

Introductions
Program Overview
Dealing with Change

Afternoon

Leading Change
Facilitative Leadership

Morning

Communication
Ethics

Afternoon

Introduction to Strategic Planning
Strategy Development
Problem-Solving/Decision Making

Day 3:
8:00 a.m. – 5:00 p.m.

Day 4:
8:00 a.m. – 10:30 a.m.

Morning

Balanced Scorecard
Measurement
Negotiation

Afternoon

Performance Coaching
Team Collaboration
Asset Management
Exam Preparation and Closure

SPHM Examination
-120 mins.
-Report at 8:00 a.m.
-Exam begins at 8:30 a.m.

2008 Seminars/Exams-check back later for dates and locations

Date

Location

Hotel Information

Instructor

To Register

Nov. 17-20

Ft. Lauderdale, FL

Sheraton Suites Cypress Creek
555 N.W. 62nd Street
Ft. Lauderdale, FL 33309
866-716-8106
www.sheratonsuitescc.com

NAHRO
Room Rate:
$129 plus 11% tax

Rate Cut-Off Date:
October 27, 2008!

Veronica Bukowski

Click here to download a registration form.

Tuition

Registration Type	Early Price*	Regular Price	Last Minute Price**
Seminar and Exam
NAHRO Member	$870	$935	$1065
Non-Member	$1175	$1270	$1400
Seminar Only
NAHRO Member	$535	$600	$730
Non-Member	$740	$835	$965
Exam Only
NAHRO Member	$335	$335	$335
Non-Member	$435	$435	$435
Retakes	$305	$305	$305
Register up to 30 days before the seminar start date and pay the early rate. *Register less than five business days before the seminar start date, and pay the last minute fee.

Additional Exam/Certification Information

Authorization Form
NAHRO sends certification exam results only to the individual participant unless authorized by that participant to also send the results to the employer agency. Individual registrants must complete and sign the authorization section of the registration form in order to be registered for the exam. Each authorization requires a separate registration form.

Receiving Your Certification
Candidates who have achieved a passing score on the NAHRO PHM or SPHM Certification Examinations will be certified as either a Public Housing Manager or a Senior Professional Housing Manager respectively. After the designated exam has been scored and all registration fees are paid, a certificate and certification pin for the appropriate designation will be mailed within six weeks. No scores or acknowledgment of pass/fail status will be given over the telephone under any circumstances.

Exam Retakes
Candidates who may be unsuccessful with the PHM or SPHM exams may retake them as many times as necessary within a two-year timeframe. Registration is required for each administration of the examination.

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