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Summer Conference Frequently Asked Questions
Frequently Asked Questions
How can I register for the conference?
There are three easy ways to register before June 28!
There are three easy ways to register before June 28!
1. ONLINE – CLICK HERE to log-in and register one person online.
CLICK HERE to log-in and register more than one person online.
2. FAX – CLICK HERE to complete/download the registration form
3. MAIL – CLICK HERE to complete/download the registration form
2. FAX – CLICK HERE to complete/download the registration form
3. MAIL – CLICK HERE to complete/download the registration form
What are the registration fees?
CLICK HERE to view 2013 Summer Conference registration fees.
CLICK HERE to view 2013 Summer Conference registration fees.
What does the registration fee include?
Summer Conference registration includes admission to all plenary and concurrent sessions; continental breakfasts on Thursday and Friday; the Welcome Reception on Wednesday; and the Evening Event on Friday. As an added value, registered attendees receive up to 40 hours of audio synchronized to PowerPoint presentations and handouts via NAHRO's Knowledge Center.
Summer Conference registration includes admission to all plenary and concurrent sessions; continental breakfasts on Thursday and Friday; the Welcome Reception on Wednesday; and the Evening Event on Friday. As an added value, registered attendees receive up to 40 hours of audio synchronized to PowerPoint presentations and handouts via NAHRO's Knowledge Center.
Can I purchase guest tickets to events in advance?
Tickets may be purchased onsite or in advance by contacting us via the Conference Hotline at (800) 842-6225 or via email at conferenceregistration@nahro.org.
Tickets may be purchased onsite or in advance by contacting us via the Conference Hotline at (800) 842-6225 or via email at conferenceregistration@nahro.org.
I didn’t get a receipt/acknowledgement?
If you registered online and have not received your acknowledgement within one week of submitting, please contact us at conferenceregistration@nahro.org. If you mailed your registration and have not received your acknowledgment within two weeks of mailing, please contact us at conferenceregistration@nahro.org.
If you registered online and have not received your acknowledgement within one week of submitting, please contact us at conferenceregistration@nahro.org. If you mailed your registration and have not received your acknowledgment within two weeks of mailing, please contact us at conferenceregistration@nahro.org.
How can I transfer my registration to someone else?
Changes/substitutions are permitted any time and should be submitted in writing via email at conferenceregistration@nahro.org or fax at (202) 289-4968 prior to June 28. After June 28, changes/substitutions must be made onsite.
Changes/substitutions are permitted any time and should be submitted in writing via email at conferenceregistration@nahro.org or fax at (202) 289-4968 prior to June 28. After June 28, changes/substitutions must be made onsite.
My name is spelled wrong on my acknowledgement?
Please make corrections on the acknowledgement letter and fax revisions to Conference Registration at (202) 289-4968.
Please make corrections on the acknowledgement letter and fax revisions to Conference Registration at (202) 289-4968.
I need to submit a purchase order for my registration, can I still register?
Registration fees must be paid in advance - acceptable forms of payment include check, Visa, Mastercard, and American Express.
Registration fees must be paid in advance - acceptable forms of payment include check, Visa, Mastercard, and American Express.
My registration requires a W9 form before I can process my purchase order, how can I get one?
Please send all W9 requests to conferenceregistration@nahro.org or contact us via the Conference Hotline via (800) 842-6225.
Please send all W9 requests to conferenceregistration@nahro.org or contact us via the Conference Hotline via (800) 842-6225.
What is the cancellation policy?
CLICK HERE to view the cancellation policies for the 2013 Summer Conference .
CLICK HERE to view the cancellation policies for the 2013 Summer Conference .
When is the last day I can register for the conference?
Advance registration closes on June 28. After June 28, you may register onsite.
Advance registration closes on June 28. After June 28, you may register onsite.
Can I see what sessions will be offered before I arrive onsite?
CLICK HERE to view preliminary session titles and descriptions.
CLICK HERE to view preliminary session titles and descriptions.
CLICK HERE to view plenary sessions featured speakers.
How can I become a speaker for the conference?
Through our Call for Presentations (CFP), industry professionals may submit either a proposal for a session they wish to deliver or an idea for a session they wish to attend. The Call for Presentations closed on April 5, 2013. For additional information or to be added to our CFP invitation list, please email us at conferenceprogramming@nahro.org.
Through our Call for Presentations (CFP), industry professionals may submit either a proposal for a session they wish to deliver or an idea for a session they wish to attend. The Call for Presentations closed on April 5, 2013. For additional information or to be added to our CFP invitation list, please email us at conferenceprogramming@nahro.org.
What is a plenary session?
A plenary session is a general assembly of conference participants that often includes a featured speaker.
A plenary session is a general assembly of conference participants that often includes a featured speaker.
How do I make hotel reservations?
Conference registration is required prior to making a reservation in the NAHRO room block. Reservations may only be secured online via the hyperlink included in your conference registration confirmation. A credit card is required to reserve your room. All rooms require a $250 deposit which will be processed upon booking and credited against the balance at the hotel.
What are the hotel rates at the conference hotel?
NAHRO has a limited number of discounted rooms for registered attendees at the following hotel:
Sheraton Denver Downtown Hotel
1550 Court Place | Denver, CO 80202
Guest Room Rate for Registered Conference Attendees: $169.00 Single/Double
State and Local Tax: 14.75%
1550 Court Place | Denver, CO 80202
Guest Room Rate for Registered Conference Attendees: $169.00 Single/Double
State and Local Tax: 14.75%
The discounted rate is available through June 24 or until the NAHRO room block is sold out.
I need to change/cancel my hotel reservation. What do I need to do?
Name changes and arrival/departure changes may be submitted via the online reservation system until June 24. After June 24, please contact the hotel directly. Cancellations can be made via the online reservation system until 21 days prior to your arrival date. Within 21 days prior to your arrival date, please contact the hotel directly. Note: deposits are non-refundable for room cancellations occurring within 21 days of arrival date.
Name changes and arrival/departure changes may be submitted via the online reservation system until June 24. After June 24, please contact the hotel directly. Cancellations can be made via the online reservation system until 21 days prior to your arrival date. Within 21 days prior to your arrival date, please contact the hotel directly. Note: deposits are non-refundable for room cancellations occurring within 21 days of arrival date.
What is the closest airport?
The closest airport is the Denver International Airport (DEN).
The closest airport is the Denver International Airport (DEN).
Can I use a different credit card to pay the balance at the hotel?
The credit card provided for your hotel deposit will ONLY be charged the $250 deposit upon booking. The balance for your entire stay will be due and payable upon check-out. Checks and credit cards may be used onsite to satisfy the balance.
The credit card provided for your hotel deposit will ONLY be charged the $250 deposit upon booking. The balance for your entire stay will be due and payable upon check-out. Checks and credit cards may be used onsite to satisfy the balance.
If the hotel block is full, will you add another hotel?
If the NAHRO room block sells out, NAHRO will provide delegates with a list of nearby hotels but cannot guarantee room rate or availability.
If the NAHRO room block sells out, NAHRO will provide delegates with a list of nearby hotels but cannot guarantee room rate or availability.
