Certification & Training

Public Housing Manager (PHM) w/ Certification Exam


In today’s world of complex regulation, the PHM remains a valid credential demonstrating that an individual understands an overview of the basic principles of public housing management in the asset management environment. Topics include a wide spectrum from the history of public housing, ethics, and maintenance to administration of the process of public housing management, the roles and responsibilities of the public housing manager, the functions of occupancy, effective communication skills, key principles of public housing management, safety and security and market viability. Case study exercises bring the training to life!

Who Should Attend

All public housing staff who desire a comprehensive overview of public housing management.


  • Discuss key elements of public housing management;
  • Learn how to better communicate with colleagues and residents
  • Review latest regulatory requirements


Total: 4.5 Days

Day 1: 8:00 am – 8:30 am – Check In
Day 1: 8:30 am – 4:30 pm – Training
Day 2: 8:30 am – 4:30 pm – Training
Day 3: 8:30 am – 4:30 pm – Training
Day 4: 8:30 am – 4:30 pm – Training
Day 5: 8:00 am – 8:30 am – Exam Check In
Day 5: 8:30 am – 10:30 am – NAHRO CS-PHM Certification Exam

*Please bring a calculator

NAHRO Continuing Education Units (CEU’s)

Training Completion = 2.6
Certification Exam = 0.20
Total = 2.8

Upcoming Opportunities

Please visit our Training Calendar to register for the next available session.

Registration Price

NAHRO MemberNon-Member
Certification ExamPrice
NAHRO Member$200

For more information,

contact NAHRO Professional Development at (877) 866-2476 or ProfessionalDevelopment@nahro.org.