Certification & Training

Public Housing Occupancy, Eligibility, Income and Rent Calculation (PHOEIR) w/Certification Exam


This NAHRO Professional Development offering combines two seminars — revised Public Housing Occupancy and Public Housing Eligibility, Income, and Rent Calculation — into one comprehensive program. This Training now allows participants to meet all three of the professional development requirements for NAHRO’s Public Housing Occupancy Specialist Certification, including the Ethics for Specialist module.

The overall Occupancy function, regardless of agency size, is critical to maintaining an agency’s financial assets and market viability. This seminar focuses on effective interviewing, systems and process analysis, improvement in agency policy and procedure, and accurate application of eligibility, income and rent calculation regulatory compliance. The nuts and bolts of dealing with applicant and resident eligibility, income, and rent calculations will be mastered through engaging participants in skill development and practice. Most importantly, this class will equip participants with the necessary skills to reduce errors and avoid HUD findings in compliance audits.

Who Should Attend

Front line staff, agency managers, property managers, and supervisors responsible for managing agency property assets, property wait lists, applications, certification and recertification tasks.


Schedule & Agenda

5 Days

Day 1: 8:00 am – 8:30 am – Check In
Day 2: 8:30 am – 4:30 pm – Training
Day 3: 8:30 am – 4:30 pm – Training
Day 4: 8:30 am – 4:30 pm – Training
Day 5: 8:30 am – 2:30 pm – Training
Day 5: 2:30 pm – 4:30 pm – Certification Exam

*Please bring a calculator

NAHRO Continuing Education Units (CEU’s)

Training Completion = 3.05
Certification Exam = 0.20
Total = 3.25

Upcoming Opportunities

Please visit our Training Calendar to register for the next available session.

Registration Price

NAHRO MemberNon-Member
Certification ExamPrice
NAHRO Member$200

For more information,

contact NAHRO Professional Development at (877) 866-2476 or ProfessionalDevelopment@nahro.org.