Ongoing

HOTMA: An In-Depth Review of Programmatic Changes

Virtual

The Housing Opportunity through Modernization Act (HOTMA) has made a myriad of changes to the Housing Choice Voucher Program and Public Housing.  This class will view HOTMA from the lens […]

Excellence in Customer Service

Virtual

Customer service is a primary factor in whether an agency or business meets its strategic goals and embodies its mission. Effective communication improves relationships and satisfaction with clients, but also […]

HOTMA: Policy Impact and Analysis Workshop

Virtual

The Housing Opportunity through Modernization Act (HOTMA) has made a myriad of changes to the Housing Choice Voucher Program and Public Housing. This course focuses on the policy changes and […]