Executive management and senior leadership positions in organizations can be extremely complex and challenging. Creating a balance between “the work” and “the people” is key to creating a productive and […]
Customer service is a primary factor in whether an agency or business meets its strategic goals and embodies its mission. Effective communication improves relationships and satisfaction with clients, but also […]
The Housing Opportunity through Modernization Act (HOTMA) has made a myriad of changes to the Housing Choice Voucher Program and Public Housing. This class will view HOTMA from the lens […]
This class is perfect for you if you have completed NAHRO’s Commissioners’ Fundamentals or are looking for recertification opportunities. Take a deeper dive into the monitoring and oversight functions of […]
The role of the Public Housing Manager (PHM) is complex and challenging. The asset management model added new levels of responsibility and accountability for asset and property managers. Whether you’re […]
Portability in the HCV program refers to the process through which a family can transfer or port, their rental subsidy to another housing agency. In this class, we will delve […]
This training focuses on Fair Housing laws and regulations for Assisted Housing Programs, with an emphasis on Public Housing and Housing Vouchers. Together we will explore the basics of Fair […]
