Friday, October 6: 1:45pm – 3:15pm
Strategies to Handle the Challenges of Employee Turnover, Retention and Onboarding
Employee turnover rates are at an all-time high. Consequently, the way we onboard and retain employees is rapidly evolving. Leading agencies are taking this opportunity to reimagine the way they onboard, deliver training and policy changes, and keep their workforce up-to-date on regulatory standards. It is vital that they select scalable and efficient tools and use effective training techniques that keep our industry’s best talent informed, skilled-up and compliant. Learn what it takes to develop a personalized learning program that increases organizational efficiency and meets the needs of our industry’s workforce.
Presenters:
Patty Evans, Industry Principal, Yardi
Inger Budke, Senior Account Executive, Yardi
Jeanette Porter, Sales Manager, Yardi
Saturday, October 7: 1:45pm – 3:15pm
Reduce Schedules to Work Better, Smarter, and Less
What if your organization could work less, be more productive, and make time for what’s most important? We think that success requires being always-on, never missing an opportunity, and outworking our peers. But working ever-longer hours isn’t sustainable. Fatigue-induced mistakes are costly, and overwork alienates and burns out employees. Housing Catalyst, a PHA out of Fort Collins, Colorado, will share how it launched a pilot program to shrink the workweek without cutting salaries or sacrificing productivity. Housing Catalyst staff will be joined by a commissioner who will share board perspective on the journey to this pilot.
Presenters:
Angelika Lintner, Director of Talent Management and Employee Experience, Housing Catalyst
Julie Brewen, Chief Executive Officer, Housing Catalyst
Lizette Mill, Commissioner, Housing Catalyst
Saturday, October 7: 3:30pm – 5:00pm
Rising Together: LGBTQ and Housing Advocacy
As housing authorities and communities evolve, effective communication and engagement with LGBTQ+ residents and staff matter more than ever. As NAHRO member agencies seek to attract and retain top, skilled workers regardless of sexual orientation and gender identity, creating welcoming and inclusive workplaces becomes essential for successful employee retention and management. In this session, the history, present reality, and unique needs of LGBTQ+ residents and staff members will be discussed within the framework of LGBTQ+ housing topics, agency cultures, and ongoing challenges.
Moderator:
Tiffany Mangum, Senior Manager, Strategic Initiatives & Partnerships, Office of Inclusion & Empowerment, Fresno Housing
Panelists:
Jake Joseph, Chairperson/Commissioner, LGBTQ Subcommittee of DEIAC
Matt Pike Esq, NCC, Director of Policy and Program Development, Massachusetts NAHRO
Lisa Baker, Consultant
Marc Bady Ph.D., Chief Inclusion and Empowerment Officer, Fresno Housing Authority