Public Housing Manager (PHM)
Description:
The role of the Public Housing Manager (PHM) is complex and challenging. The asset management model added new levels of responsibility and accountability for asset and property managers.
Whether you’re a new or experienced property/asset manager, you’ll leave with a strong foundation for your asset and public housing management. Topics include asset management and preservation, occupancy, operations, property finances, Public Housing Assessment System (PHAS), and resident relations.
Objectives:
After completing this training, participants will be able to:
- Recognize the primary roles and responsibilities of today’s PHM
- Identify requirements and options for structuring your team, maximizing revenue, monitoring your budget and improving day to day operations
- Discover strategies to improve your PHAS scores by understanding PHAS indicators and scoring criteria
- Manage key occupancy functions including screening, marketing, lease enforcement, maintenance, rent collections, eligibility and resident relations
- Identify ongoing and preventative maintenance issues and actively work to preserve your assets while also improving your PHAS scores
- Effectively supervise and manage their employees
Who Should Attend?
- Public Housing Property Mangers
- Public Housing Assistant Managers
- Public Housing Asset or Portfolio Mangers
- Housing Managers/Directors