{"id":31023,"date":"2023-01-11T14:15:10","date_gmt":"2023-01-11T19:15:10","guid":{"rendered":"https:\/\/www.nahro.org\/?page_id=31023"},"modified":"2023-11-14T17:00:31","modified_gmt":"2023-11-14T22:00:31","slug":"nahro-certified-maintenance-manager-cmm","status":"publish","type":"page","link":"https:\/\/www.nahro.org\/certification-training\/nahro-certification\/nahro-certified-maintenance-manager-cmm\/","title":{"rendered":"Certified Maintenance Manager (CMM)"},"content":{"rendered":"\n<p> NAHRO\u2019s Certified Maintenance Manager (CMM) designation demonstrates that an individual has the knowledge, skills and ability necessary for:<\/p>\n\n\n\n<ul>\n<li>Assessing their real estate portfolio, planning for asset and equipment replacement, and developing strategies to meet executive vision and owner\u2019s and stakeholders\u2019 objectives (OSO) for each property.<\/li>\n\n\n\n<li>Developing property level maintenance plans and key performance indicators towards achieving OSO.<\/li>\n\n\n\n<li>Recalling the roles and responsibilities of maintenance supervisors\/managers.<\/li>\n\n\n\n<li>Examining the technical and resource management skills necessary for effective maintenance program management.<\/li>\n\n\n\n<li>Recognizing and applying strategies for effective employee supervision.&nbsp;&nbsp;<\/li>\n\n\n\n<li>Identifying and prioritizing key day-to-day maintenance functions and their impact on asset preservation.<\/li>\n\n\n\n<li>Demonstrating the ability to assess and prioritize property needs and developing a plan, with SMART (specific, measurable, achievable, realistic, timeframe) goals to effectively manage and maintain high quality housing assets. <\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">How do I get the NAHRO Certified Maintenance Manager  (CMM)?<\/h3>\n\n\n\n<p>NAHRO has two paths to becoming Certified! Please refer to the chart below to determine the path that works best for you.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"800\" src=\"https:\/\/www.nahro.org\/wp-content\/uploads\/2023\/08\/12-CMM-Flow-Chart-REVISED-1024x800.png\" alt=\"\" class=\"wp-image-34803\" srcset=\"https:\/\/www.nahro.org\/wp-content\/uploads\/2023\/08\/12-CMM-Flow-Chart-REVISED-1024x800.png 1024w, https:\/\/www.nahro.org\/wp-content\/uploads\/2023\/08\/12-CMM-Flow-Chart-REVISED-300x234.png 300w, https:\/\/www.nahro.org\/wp-content\/uploads\/2023\/08\/12-CMM-Flow-Chart-REVISED-768x600.png 768w, https:\/\/www.nahro.org\/wp-content\/uploads\/2023\/08\/12-CMM-Flow-Chart-REVISED-1536x1200.png 1536w, https:\/\/www.nahro.org\/wp-content\/uploads\/2023\/08\/12-CMM-Flow-Chart-REVISED-1200x938.png 1200w, https:\/\/www.nahro.org\/wp-content\/uploads\/2023\/08\/12-CMM-Flow-Chart-REVISED.png 1600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Certification Requirements<\/h3>\n\n\n\n<figure class=\"wp-block-table alignwide is-style-stripes\"><table><tbody><tr><td><strong>Education &amp; Experience<\/strong><\/td><td>High School Diploma or Equivalent <strong>AND<\/strong> 6 months of experience&nbsp;<br><strong>OR<\/strong>&nbsp;Associates degree and above (6 months of experience not required)&nbsp;<\/td><\/tr><tr><td><strong>Specialist Training<\/strong><\/td><td>Completion of NAHRO&#8217;s <a href=\"https:\/\/www.nahro.org\/managing-maintenance-mm\/\">How to Effectively Manage Your Maintenance Program<\/a> Training<\/td><\/tr><tr><td><strong>Ethics Training<\/strong><\/td><td>Completion of NAHRO&#8217;s <a href=\"https:\/\/www.nahro.org\/ethics-for-specialists-e-learning\/\">Ethics for Housing Professionals<\/a> <br><strong>OR<\/strong> <a href=\"https:\/\/www.nahro.org\/ethics-for-management-e-learning\/\">Ethics for Management Training<\/a>&nbsp;<\/td><\/tr><tr><td><strong>Exam<\/strong><\/td><td>Passing score on NAHRO\u2019s Managing Maintenance Certification Exam<\/td><\/tr><tr><td><strong>Application<\/strong><\/td><td>Submission of Certification Application&nbsp;<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Requirement to waive the management training and sit for the exam<\/strong><\/h2>\n\n\n\n<p>To waive the management training requirement, participants must have <strong>five (5) or more years of experience working within a housing maintenance program <\/strong>(e.g., maintenance manager\/supervisor)* and demonstrated knowledge in all the following:<\/p>\n\n\n\n<ul>\n<li>Ability to effectively hire, on-board, manage, coach, and evaluate maintenance employees.&nbsp;<\/li>\n\n\n\n<li>Ability to develop program and property level maintenance, preventative maintenance and disaster\/contingency plans based on owner\/agency goals and asset preservation strategies.&nbsp;<\/li>\n\n\n\n<li>Effectively and efficiently prioritize the daily work and projects and maximize the performance of maintenance employees.&nbsp;<\/li>\n\n\n\n<li>Effectively and efficiently managing property and program resources such as inventory, equipment, tools, and budget.&nbsp;<\/li>\n\n\n\n<li>Ability to calculate vacancy loss (total unit turnover time) and minimize the time maintenance needs to turnover units.<\/li>\n<\/ul>\n\n\n\n<p>*This experience can be acquired through work with a private housing organization, public sector\/local\/state housing authorities or a combination of both.<\/p>\n\n\n\n<p><strong>NOTE:<\/strong> Individuals waiving the specialist training still have the following requirements:<\/p>\n\n\n\n<figure class=\"wp-block-table alignwide is-style-stripes\"><table><tbody><tr><td><strong>Education &amp; Experience<\/strong><\/td><td>High School Diploma or Equivalent<\/td><\/tr><tr><td><strong>Ethics Training<\/strong><\/td><td>Completion of NAHRO&#8217;s <a href=\"https:\/\/www.nahro.org\/certification-training\/trainings-services\/all-trainings\/online-trainings\/ethics-for-specialists-e-learning\/\">Ethics for Housing Professionals<\/a> <br><strong>OR<\/strong> <a href=\"https:\/\/www.nahro.org\/certification-training\/trainings-services\/all-trainings\/online-trainings\/ethics-for-management-e-learning\/\">Ethics for Management Training<\/a>&nbsp;<\/td><\/tr><tr><td><strong>Exam<\/strong><\/td><td>Passing score on NAHRO\u2019s Managing Maintenance Certification Exam<\/td><\/tr><tr><td><strong>Application<\/strong><\/td><td>Submission of Certification Application<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>If you are unsure if you are eligible to waive the specialist training requirement, please email <a href=\"mailto:professionaldevelopment@nahro.org\" target=\"_blank\" rel=\"noreferrer noopener\">professionaldevelopment@nahro.org<\/a> or call 202-589-7211.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>All applicants must understand the importance of, and agree to adhere to, NAHRO&#8217;s <\/strong><a href=\"https:\/\/www.nahro.org\/about\/code-of-conduct\/\"><strong>Professional Code of Conduct.<\/strong>&nbsp;<\/a><\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.nahro.org\/certification-application\/\" target=\"_blank\" rel=\"noreferrer noopener\">certification Application<\/a><\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Recertification:<\/h3>\n\n\n\n<p>0.5 NAHRO CEUs (5 training hours) required every 3 years from date of certification.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.nahro.org\/recertification-application\/\" target=\"_blank\" rel=\"noreferrer noopener\">RECERTIFICATION APPLICATION<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:66px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>For further information regarding NAHRO Certification, contact:<\/strong><\/p>\n\n\n\n<p><strong><a href=\"mailto:certification@nahro.org\"><strong><\/strong><\/a><strong><a href=\"mailto:certification@nahro.org\">professionaldevelopment@nahro.org<\/a><\/strong><\/strong><\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.nahro.org\/certification-training\/nahro-certification\/nahro-certified-listing\/\">Please click here for a listing of persons nahro certified<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n","protected":false},"excerpt":{"rendered":"<p>NAHRO\u2019s Certified Maintenance Manager (CMM) designation demonstrates that an individual has the knowledge, skills and ability necessary for: How do I get the NAHRO Certified Maintenance Manager (CMM)? NAHRO has [&hellip;]<\/p>\n","protected":false},"author":7963,"featured_media":0,"parent":130,"menu_order":35,"comment_status":"closed","ping_status":"closed","template":"template-parts\/sidenav-template.php","meta":{"_acf_changed":false,"_mo_disable_npp":"","ub_ctt_via":"","pgc_sgb_lightbox_settings":"","footnotes":""},"categories":[32],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Certified Maintenance Manager (CMM) - The National Association of Housing and Redevelopment Officials (NAHRO)<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.nahro.org\/certification-training\/nahro-certification\/nahro-certified-maintenance-manager-cmm\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Certified Maintenance Manager (CMM) - The National Association of Housing and Redevelopment Officials (NAHRO)\" \/>\n<meta property=\"og:description\" content=\"NAHRO\u2019s Certified Maintenance Manager (CMM) designation demonstrates that an individual has the knowledge, skills and ability necessary for: How do I get the NAHRO Certified Maintenance Manager (CMM)? 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