Public Housing Manager (PHM)

Description
The role of the Public Housing Manager (PHM) is complex and challenging. The asset management model added new levels of responsibility and accountability for asset and property managers.

Whether you’re a new or experienced property/asset manager, you’ll leave with a strong foundation for your asset and public housing management. Topics include asset management and preservation, occupancy, operations, property finances, Public Housing Assessment System (PHAS), and resident relations.

Objectives
After completing this training, participants will be able to:

Recognize the primary roles and responsibilities of today’s PHM
Identify requirements and options for structuring your team, maximizing revenue, monitoring your budget and improving day to day operations
Discover strategies to improve your PHAS scores by understanding PHAS indicators and scoring criteria
Manage key occupancy functions including screening, marketing, lease enforcement, maintenance, rent collections, eligibility and resident relations
Identify ongoing and preventative maintenance issues and actively work to preserve your assets while also improving your PHAS scores
Effectively supervise and manage their employees