Manage Your Membership

Primary Contacts may update their agency information online through the NAHRO Customer Portal. However, if you are not the primary contact, please use the buttons below to:

  • Update Benefit Recipients/Associates information – If you need a copy of your Benefit Recipients/Associates list prior to making changes, please email
  • Update your agency/organizations contact, unit or population information.

Benefit Recipients/Associates


For additional information, contact:

Lori Myers-Carpenter

Director of Customer Service/Member Relations
phone 202-289-3500 x 7221 mail Send Lori an email