Certification & Training

Trainings & Services

NAHRO’s training programs of the highest quality. All of our faculty are experts in their areas of industry knowledge. Most work or have worked at senior positions in the affordable housing and community development industry. Therefore, they understand agency operations and management and the responsibility that accompanies these responsibilities, as well as the challenges of providing quality service to those they serve.

NAHRO offers training programs both in person and online in a variety of topical areas. These trainings are offered online or at one of our training centers.

To learn what trainings we have coming up, please visit our training calendar or send an email to professionaldevelopment@nahro.org More information about our faculty is available on our faculty page.

Interested in hosting a private training or not seeing what you need? Please contact Greg Shpak by email gshpak@nahro.org or phone 202-580-7218 or simply fill out this form!

If you are seeking NAHRO Certification, be sure to take one of our Ethics trainings. Ethics is a requirement for all 22 NAHRO certificaiton programs.

Intro to Affordable Housing

ABCs of Affordable Housinge-Learning
Excellence in Customer ServiceIn-Person/Virtual Classroom
Ethics for Managemente-Learning
Ethics for Housing Professionals
(formerly Ethics for Specialists)
Fair HousingIn-Person/Virtual Classroom


Commissioner’s Fundamentals*In-Person/Virtual Classroom
Commissioners Guide to Monitoring & Oversight*In-Person/Virtual Classroom
Ethics for Commissioners*e-Learning/In-Person/Virtual classroom
Housing Agency Finances 101
Strategic Planning & Agency DevelopmentIn-Person/Virtual Classroom
Pay and Compensation: What you need to know*e-Learning
* indicates recently revised.

Diversity, Equity, and Inclusion

Implicit Bias: What is it and Why Does it Matter Virtual Classroom
Privilege Bias & DeBiasing SystemsVirtual Classroom

Executive Leadership

Executive Management & LeadershipIn-Person/Virtual Classroom
High Performance ManagementIn-Person/Virtual Classroom
The Definitive Guide for New Executive DirectorsIn-Person/Virtual Classroom

The Financial Management Training Program

Increasing Non-Federal Revenuee-Learning
Leadership Developmente-Learning
Staff DevelopmentIn-Person/Virtual Classroom
Industry Knowledge & UpdateIn-Person/Virtual Classroom
Real Estate Deal Structure & Property OperationsIn-Person/Virtual Classroom
Cyber IT & SecurityIn-Person/Virtual Classroom
In partnership with Aprio & Gans, Gans & Associates

Housing Choice Voucher

Housing Choice Voucher Occupancy, Eligibility, Income and Rent Calculation (HCVOEIR)In-Person/Virtual Classroom
HCV Eligibility Income and Rent Calculation (HCVEIR)In-Person/Virtual Classroom
HCV Occupancy (HCVO)In-Person/Virtual Classroom
HCV Project Based Vouchers (PBV)In-Person/Virtual Classroom
HCV Portability In-Person/Virtual Classroom
HCV HomeownershipIn-Person/Virtual Classroom
HCV Homeownership Intensive Calculation Workshope-Learning
Rent Calculation Essentials for HCV and PH StaffIn-Person/Virtual Classroom
Section 8 Overview of Rent CalculationsIn-Person/Virtual Classroom
Preparing for Housing Assistance Payments Terminatione-Learning

Maintenance & Inspections

How to Effectively Manage Your Maintenance ProgramIn-person/Virtual classroom
Managing Public Housing MaintenanceIn-person/Virtual classroom
Housing Quality Standards (HQS)In-person/Virtual classroom
Uniform Physical Condition Standards (UPCS)In-person/Virtual classroom
Transition to NSPIRE – What to expect with HUD inspectionse-Learning

Organizational Planning and Development

Strategic Planninge-Learning
Succession PlanningIn-Person/Virtual Classroom
Leading Through Times of Change and Transitione-Learning

Public Housing

Public Housing Manager (PHM)In-Person/Virtual Classroom
Public Housing Occupancy, Eligibility, Income, and Rent Calculation (PHOEIR)In-Person/Virtual Classroom
Public Housing Eligibility, Income and Rent Calculation (PHEIR)In-Person/Virtual Classroom
Public Housing Occupancy (PHO)In-Person/Virtual Classroom
HOTMAIn-Person/Virtual Classroom
Preparing for Lease Termination, Hearing, and Trial e-Learning

Repositioning Public Housing

HUD Conversions: What to know before you starte-Learning
RAD Project Based Vouchers (PBV)In-Person/Virtual Classroom

Resident Services

Family Self-Sufficiency (FSS)In-Person/Virtual Classroom
Establishing and Operating the Program Coordinating Committee (PCC) for your FSS programe-Learning
Managing Family Self-Sufficiency (FSS) Participants’ Escrow Account e-Learning
The Pillar of Your Family Self-Sufficiency (FSS) Program: The Contract of Participation e-Learning
Creating a Non-Profit to Grow Your FSS Programe-Learning
FSS: A Holistic Approach to Client EngagementIn-Person/Virtual Classroom

Seciton 3 and Labor Standards

Section 3 and Labor StandardsIn-Person/Virtual Classroom
Procurement & Contract ManagementIn-Person/Virtual Classroom
Capital FundIn-Person/Virtual Classroom
Labor Standardse-Learning

Technical Assistance

Salary StudiesEmail/virtual based

Praise for Our Commissioners Fundamentals Course

“Extremely professional, exceptionally done, excellent presenters who were extremely knowledgeable and prepared. Excellent usage of the Zoom format!! NAHRO has set the bar once again!!!”