Trainings & Services
NAHRO’s training programs of the highest quality. All of our faculty are experts in their areas of industry knowledge. Most work or have worked at senior positions in the affordable housing and community development industry. Therefore, they understand agency operations and management and the responsibility that accompanies these responsibilities, as well as the challenges of providing quality service to those they serve.
NAHRO offers training programs both in person and online in a variety of topical areas. These trainings are offered online or at one of our training centers.
To learn what trainings we have coming up, please visit our training calendar or send an email to professionaldevelopment@nahro.org More information about our faculty is available on our faculty page.
Interested in hosting a private training or not seeing what you need? Please contact Greg Shpak by email gshpak@nahro.org or phone 202-580-7218 or simply fill out this form!
If you are seeking NAHRO Certification, be sure to take one of our Ethics trainings. Ethics is a requirement for all 22 NAHRO certificaiton programs.
Intro to Affordable Housing
| Training(s) | Format |
| ABCs of Affordable Housing | e-Learning |
| Excellence in Customer Service | In-Person/Virtual Classroom |
| Ethics for Management | e-Learning |
| Ethics for Housing Professionals (formerly Ethics for Specialists) | e-Learning |
| Fair Housing | In-Person/Virtual Classroom |
Commissioners
| Training(s) | Format |
| Commissioner’s Fundamentals | In-Person/Virtual Classroom |
| Commissioners Guide to Monitoring & Oversight | In-Person/Virtual Classroom |
| Ethics for Commissioners* | e-Learning/In-Person/Virtual classroom |
| Housing Agency Finances 101 | |
| Strategic Planning & Agency Development | In-Person/Virtual Classroom |
| Pay and Compensation: What you need to know* | e-Learning |
Diversity, Equity, and Inclusion
| Training(s) | Format |
| Implicit Bias: What is it and Why Does it Matter | Virtual Classroom |
| Privilege Bias & DeBiasing Systems | Virtual Classroom |
Executive Leadership
| Training(s) | Format |
| Executive Management & Leadership | In-Person/Virtual Classroom |
| High Performance Management | In-Person/Virtual Classroom |
| The Definitive Guide for New Executive Directors | In-Person/Virtual Classroom |
The Financial Management Training Program
| Training(s) | Format |
| Increasing Non-Federal Revenue | e-Learning |
| Leadership Development | e-Learning |
| Staff Development | In-Person/Virtual Classroom |
| Industry Knowledge & Update | In-Person/Virtual Classroom |
| Real Estate Deal Structure & Property Operations | In-Person/Virtual Classroom |
| Cyber IT & Security | In-Person/Virtual Classroom |
Housing Choice Voucher
| Training(s) | Format |
| Housing Choice Voucher Occupancy, Eligibility, Income and Rent Calculation (HCVOEIR) | In-Person/Virtual Classroom |
| HCV Eligibility Income and Rent Calculation (HCVEIR) | In-Person/Virtual Classroom |
| HCV Occupancy (HCVO) | In-Person/Virtual Classroom |
| HCV Project Based Vouchers (PBV) | In-Person/Virtual Classroom |
| HCV Portability | In-Person/Virtual Classroom |
| HCV Homeownership | In-Person/Virtual Classroom |
| HCV Homeownership Intensive Calculation Workshop | e-Learning |
| SEMAP | e-Learning |
| Rent Calculation Essentials for HCV and PH Staff | In-Person/Virtual Classroom |
| Section 8 Overview of Rent Calculations | In-Person/Virtual Classroom |
| Preparing for Housing Assistance Payments Termination | e-Learning |
Maintenance & Inspections
| Training(s) | Format |
| How to Effectively Manage Your Maintenance Program | In-person/Virtual classroom |
| Managing Public Housing Maintenance | In-person/Virtual classroom |
| Housing Quality Standards (HQS) | In-person/Virtual classroom |
| Uniform Physical Condition Standards (UPCS) | In-person/Virtual classroom |
| Transition to NSPIRE – What to expect with HUD inspections | e-Learning |
Organizational Planning and Development
| Training(s) | Format |
| Strategic Planning | e-Learning |
| Succession Planning | In-Person/Virtual Classroom |
| Leading Through Times of Change and Transition | e-Learning |
Public Housing
| Training(s) | Format |
| Public Housing Manager (PHM) | In-Person/Virtual Classroom |
| Public Housing Occupancy, Eligibility, Income, and Rent Calculation (PHOEIR) | In-Person/Virtual Classroom |
| Public Housing Eligibility, Income and Rent Calculation (PHEIR) | In-Person/Virtual Classroom |
| Public Housing Occupancy (PHO) | In-Person/Virtual Classroom |
| HOTMA | In-Person/Virtual Classroom |
| Preparing for Lease Termination, Hearing, and Trial | e-Learning |
Repositioning Public Housing
| Training(s) | Format |
| HUD Conversions: What to know before you start | e-Learning |
| RAD Project Based Vouchers (PBV) | In-Person/Virtual Classroom |
Resident Services
| Training(s) | Format |
| Family Self-Sufficiency (FSS) | In-Person/Virtual Classroom |
| Establishing and Operating the Program Coordinating Committee (PCC) for your FSS program | e-Learning |
| Managing Family Self-Sufficiency (FSS) Participants’ Escrow Account | e-Learning |
| The Pillar of Your Family Self-Sufficiency (FSS) Program: The Contract of Participation | e-Learning |
| Creating a Non-Profit to Grow Your FSS Program | e-Learning |
| FSS: A Holistic Approach to Client Engagement | In-Person/Virtual Classroom |
Seciton 3 and Labor Standards
| Training(s) | Format |
| Section 3 and Labor Standards | In-Person/Virtual Classroom |
| Procurement & Contract Management | In-Person/Virtual Classroom |
| Capital Fund | In-Person/Virtual Classroom |
| Labor Standards | e-Learning |
Technical Assistance
| TA | Format |
| Salary Studies | Email/virtual based |
Praise for Our Commissioners Fundamentals Course
“Extremely professional, exceptionally done, excellent presenters who were extremely knowledgeable and prepared. Excellent usage of the Zoom format!! NAHRO has set the bar once again!!!”