Certification & Training

Trainings and Services

All our faculty are experts in their areas of industry knowledge. Most work or have worked in senior positions in the affordable housing and community development industry. They understand agency operations, management, and the responsibilities their positions require, as well as the challenges of providing quality service.

NAHRO Professional Development’s priority is providing our customers with up-to-date and accurate information and training.

NAHRO offers training programs both in person and online in a variety of topical areas. These trainings are offered online or in person at your agency!


Seeking NAHRO Certification? Be sure to take one of our Ethics trainings. Ethics is a requirement for all 22 NAHRO Certification programs.


To learn what trainings we have coming up, please visit our training calendar


Interested in hosting a private training or not seeing what you need? Please complete the request form or contact Greg Shpak by gshpak@nahro.org, 202-580-7218.


Questions? Email professionaldevelopment@nahro.org.


Intro to Affordable Housing

TrainingFormatCEUs
ABCs of Affordable Housinge-Learning0.3
Excellence in Customer ServiceIn-Person or
Virtual Classroom
0.7
Ethics for Managemente-Learning0.3
Ethics for Housing Professionals
(formerly Ethics for Specialists)
e-Learning0.3
Fair HousingIn-Person or
Virtual Classroom
1.3
Preparing for Lease Termination, Hearing, and Triale-Learning0.3

Commissioners

TrainingFormatCEUs
Commissioner’s FundamentalsIn-Person or
Virtual Classroom
1.0
Commissioners Guide to
Monitoring & Oversight
In-Person or
Virtual Classroom
1.0
Ethics for Commissionerse-Learning0.3
Pay and Compensation:
What you need to know
e-Learning0.3
Advocacy for Commissionerse-Learning0.3
Roles and Responsibilities
of Housing Commissioners
e-Learning0.2
Commissioners Cornere-LearningN/A

Diversity, Equity, and Inclusion

Training(s)FormatCEUs
Implicit Bias: What is it and Why Does it Matter Virtual Classroom0.3
Privilege, Bias, and Debiasing SystemsVirtual Classroom0.3

Executive Leadership

Training(s)FormatCEUs
Executive Management & LeadershipIn-Person/Virtual Classroom1.3
High Performance ManagementIn-Person/Virtual Classroom1.0
The Definitive Guide for New Executive DirectorsIn-Person/Virtual Classroom0.7
PHA Operations for Executive LeadersIn-Person/Virtual Classroom1.3
Toolbox for Leadership Excellence:
Communicating for Peak Results
In-Person/e-Learning0.3
Toolbox for Leadership Excellence:
Visionary Leadership
In Person/e-Learning0.3

HOTMA

Training(s)FormatCEUs
HOTMA: An In-depth Review of Programmatic ChangesIn-Person/Virtual Classroom1.3
HOTMA Highlights: A General Overview of Recent Updatese-Learning0.3

Housing Choice Voucher

Training(s)FormatCEUs
Housing Choice Voucher Occupancy, Eligibility, Income,
and Rent Calculation (HCVOEIR)
In-Person/Virtual Classroom3.0
HCV Portability In-Person/Virtual Classroom0.7
Preparing for HAP Terminatione-Learning0.3

Human Resources for Housing Authorities

Training(s)FormatCEUs
Finding and Retaining Employees: Developing and
Improving Talent Strategies for Organizational Success
e-Learning0.3
R U OK? Wellbeing in the Workplacee-Learning0.3

Maintenance & Inspections

Training(s)FormatCEUs
How to Effectively Manage Your Maintenance ProgramIn-person/Virtual classroom1.3
Managing Public Housing MaintenanceIn-person/Virtual classroom2.0
Housing Quality Standards (HQS)In-person/Virtual classroom2.0
Transitioning from UPCS to NSPIREIn-person/Virtual classroom0.7
NSPIRE for Public HousingIn-person/Virtual classroom2.0
NSPIRE for VouchersIn-person/Virtual classroom2.0
Get Your Team NSPIREd: Ensuring Your Public Housing Teams are Ready to Implement NSPIRE  In-person/Virtual classroom0.6

Organizational Planning and Development

Training(s)FormatCEUs
Leading Through Times of Change and Transitione-Learning0.3
Succession PlanningIn-Person/Virtual Classroom1.0

Public Housing

Training(s)FormatCEUs
Public Housing Manager (PHM)In-Person/Virtual Classroom2.3
Public Housing Applications and Waiting List Managemente-Learning0.3

Resident Services

Training(s)FormatCEUs
Family Self-Sufficiency (FSS)In-Person/Virtual Classroom2.0
Establishing and Operating the Program Coordinating Committee (PCC) for Your FSS programe-Learning0.3
FSS: A Holistic Approach to
Client Engagement
In-Person/Virtual Classroom0.7
Teaming for Success! Developing Effective Resident CouncilsIn-Person/Virtual Classroom1.0
Nuts and Bolts of Service CoordinationIn-Person/Virtual Classroom0.9

Other

Training(s)FormatCEUs
Procurement & Contract ManagementIn-Person/Virtual Classroom1.3

Technical Assistance

TAFormatCEUs
Salary StudiesEmail/virtual basedN/A