Trainings & Services
NAHRO’s training programs of the highest quality. All of our faculty are experts in their areas of industry knowledge. Most work or have worked at senior positions in the affordable housing and community development industry. Therefore, they understand agency operations and management and the responsibility that accompanies these responsibilities, as well as the challenges of providing quality service to those they serve.
NAHRO Professional Development’s priority is providing up-to-date and accurate information and training for our customers.
NAHRO offers training programs both in person and online in a variety of topical areas. These trainings are offered online or in person at your agency!
Seeking NAHRO Certification? Be sure to take one of our Ethics trainings. Ethics is a requirement for all 22 NAHRO Certification programs.
To learn what trainings we have coming up, please visit our training calendar
Interested in hosting a private training or not seeing what you need? Please complete the request form or contact Greg Shpak by gshpak@nahro.org, 202-580-7218.
Questions? Email professionaldevelopment@nahro.org.
Note: We are currently developing training for both HOTMA and NSPIRE for Housing Choice Vouchers and will finalize these offerings once all policy and regulations regarding these programs have been released. Keep an eye out for future updates and thank you for choosing NAHRO Professional Development!
Intro to Affordable Housing
| Training(s) | Format | CEUs |
| ABCs of Affordable Housing | e-Learning | 0.3 |
| Excellence in Customer Service | In-Person/Virtual Classroom | 0.7 |
| Ethics for Management | e-Learning | 0.3 |
| Ethics for Housing Professionals (formerly Ethics for Specialists) | e-Learning | 0.3 |
| Fair Housing | In-Person/Virtual Classroom | 1.3 |
Commissioners
| Training(s) | Format | CEUs |
| Commissioner’s Fundamentals* | In-Person/Virtual Classroom | 1.0 |
| Commissioners Guide to Monitoring & Oversight* | In-Person/Virtual Classroom | 1.0 |
| Ethics for Commissioners* | e-Learning | 0.3 |
| Pay and Compensation: What you need to know* | e-Learning | 0.3 |
| Advocacy for Commissioners | e-Learning | 0.3 |
Diversity, Equity, and Inclusion
| Training(s) | Format | CEUs |
| Implicit Bias: What is it and Why Does it Matter | Virtual Classroom | 0.3 |
| Privilege, Bias, and Debiasing Systems | Virtual Classroom | 0.3 |
Executive Leadership
| Training(s) | Format | CEUs |
| Executive Management & Leadership | In-Person/Virtual Classroom | 1.3 |
| High Performance Management | In-Person/Virtual Classroom | 1.0 |
| The Definitive Guide for New Executive Directors | In-Person/Virtual Classroom | 0.7 |
| PHA Operations for Executive Leaders | In-Person/Virtual Classroom | 1.3 |
Housing Choice Voucher
| Training(s) | Format | CEUs |
| Housing Choice Voucher Occupancy, Eligibility, Income and Rent Calculation (HCVOEIR) | In-Person/Virtual Classroom | 3.0 |
| HCV Portability | In-Person/Virtual Classroom | 0.7 |
Human Resources for Housing Authorities
| Training(s) | Format | CEUs | |
| Finding and Retaining Employees: Developing and Improving Talent Strategies for Organizational Success | e-Learning | 0.3 | |
| R U OK? Wellbeing in the Workplace | e-Learning | 0.3 |
Maintenance & Inspections
| Training(s) | Format | CEUs |
| How to Effectively Manage Your Maintenance Program | In-person/Virtual classroom | 1.3 |
| Managing Public Housing Maintenance | In-person/Virtual classroom | 2.0 |
| Housing Quality Standards (HQS) | In-person/Virtual classroom | 2.0 |
| Transitioning from UPCS to NSPIRE | In-person/Virtual classroom | 0.7 |
| NSPIRE for Public Housing | In-person/Virtual classroom | 2.0 |
Organizational Planning and Development
| Training(s) | Format | CEUs |
| Succession Planning | In-Person/Virtual Classroom | 1.0 |
Public Housing
| Training(s) | Format | CEUs | |
| Public Housing Manager (PHM) | In-Person/Virtual Classroom | 2.3 | |
| Public Housing Occupancy, Eligibility, Income, and Rent Calculation (PHOEIR) | In-Person/Virtual Classroom | 3.0 |
Resident Services
| Training(s) | Format | CEUs |
| Family Self-Sufficiency (FSS) | In-Person/Virtual Classroom | 2.0 |
| Establishing and Operating the Program Coordinating Committee (PCC) for your FSS program | e-Learning | 0.3 |
| FSS: A Holistic Approach to Client Engagement | In-Person/Virtual Classroom | 0.7 |
| Peer Support for Family Self-Sufficiency | e-Learning | N/A |
| Teaming for Success! Developing Effective Resident Councils | Virtual Classroom | 1.0 |
Other
| Training(s) | Format | CEUs |
| Procurement & Contract Management | In-Person/Virtual Classroom | 1.3 |
| Capital Fund Program | In-Person/Virtual Classroom | 1.3 |
Technical Assistance
| TA | Format | CEUs |
| Salary Studies | Email/virtual based | N/A |