Commissioners’ Guide to Monitoring & Oversight

Commissioners’ Guide to Monitoring & Oversight


If you are a commissioner who has completed NAHRO’s Commissioners’ Fundamentals or one looking for recertification opportunities, this training is perfect for you! It is intended to enhance the skills of commissioners and provide a deeper understanding of their roles and responsibilities in assuring their agency’s viability and health.

The program offers a perspective on the importance of commissioners’ involvement in strategic planning, and the benefits this activity has in shaping the future of the agency to meet the unique needs of their community. In addition, the financial viability of the agency overall is addressed and linked to operational and program requirements..

Together we will explore agency finances and budgets, policy development, customer relations, Board-Executive relations, boundaries, and other strategies to ensure your agency is successful.


After completing this training, participants will be able to:

· Explore key financial documents and information

· Set a vision and strategies for agency success through strategic planning

· Identify the board’s role in policy development

· Determine key performance indicators for housing programs

Who should attend?

· Board chairs

· Commissioners

· Executive leaders

· Staff members