Ongoing

Fair Housing

Virtual

Description: This training focuses on Fair Housing laws and regulations for Assisted Housing Programs, with an emphasis on Public Housing and Housing Vouchers. Together we will explore the basics of […]

HOTMA: Policy Impact and Analysis Workshop

Virtual

Description: This session is designed for housing agency staff who are responsible for developing, updating, and implementing program policies. It provides a high-level overview of the Housing Opportunity Through Modernization […]

Excellence in Customer Service

Description: Customer service is a primary factor in whether an agency or business meets its strategic goals and embodies its mission. Effective communication improves relationships and satisfaction with clients, but […]