HCV Essentials is an introductory course designed to give participants a comprehensive understanding of the Housing Choice Voucher (HCV) program. This training equips attendees with the foundational knowledge needed to effectively administer the program and support its mission of assisting low-income families. Participants will explore key topics including program structure, applicant eligibility, income and asset […]
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| 0 events, | 1 event, | 2 events, Portability in the HCV program refers to the process through which a family can transfer or port, their rental subsidy to another housing agency. In this class, we will delve into the nuances of portability and the roles the initial, receiving and family play in this process. We will review the various requirements and best […] | 1 event, | 1 event, | 1 event, | |
| 1 event, | 1 event, | 2 events, Customer service is a primary factor in whether an agency or business meets its strategic goals and embodies its mission. Effective communication improves relationships and satisfaction with clients, but also improves workplace morale, culture and agency outcomes. This training focuses on a paradigm shift in customer service in the housing industry and provides the skills […] | 2 events, | 1 event, | 0 events, | 0 events, |
| 1 event, Are you responsible for maintaining and preserving affordable housing or managing a maintenance program? Do you manage maintenance staff, inspections, work orders, inventory or more? If so, this training is for you. Regardless of housing type, managing staff, budgets and outcomes is a challenging job. We want to help you successfully manage your maintenance program and […] | 2 events, The Family Self Sufficiency (FSS) program is an amazing program designed to enable PHA participants to achieve economic independence by leveraging public and private resources. In this training we will view the program from all perspectives starting from the regulations that are the foundation of the program and the Action Plan, which provides the administrative […] | 1 event, | 1 event, | 1 event, |