NSPIRE for Vouchers

Virtual

Description: This training provides a comprehensive overview of the National Standards for the Physical Inspections of Real Estate (NSPIRE) protocols and requirements as they apply to the Housing Choice Voucher […]

PHA Operations for Executive Leaders

Virtual

Description: Are you new to affordable housing or looking to build the technical skills you need to lead your agency? Leading a housing agency is a challenging and rewarding job […]

FSS: A Holistic Approach to Client Engagement

Virtual

Description: This training will encompass client assessment, goal setting and effective case management. Exploring various models to setting goals with participants and effectively creating and laying them out in the […]

Fair Housing

Virtual

Description: This training focuses on Fair Housing laws and regulations for Assisted Housing Programs, with an emphasis on Public Housing and Housing Vouchers. Together we will explore the basics of […]

HOTMA: Policy Impact and Analysis Workshop

Virtual

Description: This session is designed for housing agency staff who are responsible for developing, updating, and implementing program policies. It provides a high-level overview of the Housing Opportunity Through Modernization […]

Excellence in Customer Service

Description: Customer service is a primary factor in whether an agency or business meets its strategic goals and embodies its mission. Effective communication improves relationships and satisfaction with clients, but […]

HCV Portability

Virtual

Description: Portability in the HCV program refers to the process through which a family can transfer or port, their rental subsidy to another housing agency. In this class, we will […]

Nuts and Bolts of Service Coordination

Virtual

Description: There are many training courses that focus on regulations, policies, and procedures. What has been missing (and what is often asked for) is a “how to” training with opportunities […]

How to Effectively Manage Your Maintenance Program

Virtual

Description: Are you responsible for maintaining and preserving affordable housing or managing a maintenance program? Do you manage maintenance staff, inspections, work orders, inventory or more? If so, this training […]