Housing Quality Standards (HQS)

Improve the level of your HCV and PBV/Section 8 Housing Inspections and meet SEMAP requirements. Develop or fine-tune related work skills, review procedures and forms affecting standards, and learn how to evaluate your current operations to identify strengths and challenges. The NAHRO Certified Specialist of Inspection - Housing Choice Vouchers (CSI-HCV) Certification Exam is offered on the last day of the seminar. (1.95 CEUs)

“I totally appreciated and enjoyed this training. Thank you for helping me to be a better employee, professional and human being.”

-2012 HQS seminar participant

Who Should Attend

Section 8 Housing Inspectors, Preventative Maintenance Inspectors, and new and seasoned inspectors.

Learning outcomes:

Through expert instruction, you will learn to conduct a thorough inspection to illustrate (or rediscover) details that must be observed, and identify actions to be taken. Specific topics to be addressed are:

Section 8 Pre-Inspection and Inspection Preparation and Procedures
Negotiation and Arbitration—How to Successfully Come to Agreement with Landlords and Residents
Problem Solving and Conflict Resolution
Consistency—How to Pass Inspections, Even When HUD Arrives for a Surprise Review
Reinspection—How to Avoid Pitfalls

Schedule and Agenda

Registration begins at 8:00 am on the first day
Seminar runs daily from 8:30 am - 4:30 pm

Click here to view the agenda and topics covered

2013 Seminars

Date	NAHRO Training Center	Faculty	Registration
April 29-May 1, 2013 This seminar is confirmed! Seats are filling quickly!	Housing Authority of the City of Ft. Lauderdale Training Center Details	Keith Coleman	1. Register Online - For individual registrants (credit card payment required) 2. Group Registration - To register 2 or more people. 3.Please print out and fax in registration form below to NPDS at 202-289-8181 PDF Registration Form
May 29-31, 2013 Early bird price available! This seminar is confirmed!	St. Louis Housing Authority 3520 Page Boulevard St. Louis, MO 63106 Training Center Details	Kenneth Love	1. Register Online - For individual registrants (credit card payment required) 2. Group Registration - To register 2 or more people. 3.Please print out and fax in registration form below to NPDS at 202-289-8181 PDF Registration Form
July 17-19, 2013 Early bird price available!	Housing Commission of Anne Arundel County 7477 Baltimore-Annapolis Blvd Glen Burnie, MD 21060 (Baltimore area) Training Center Details	Kenneth Love	1. Register Online - For individual registrants (credit card payment required) 2. Group Registration - To register 2 or more people. 3.Please print out and fax in registration form below to NPDS at 202-289-8181 PDF Registration Form
November 18-20, 2013 Early bird price available!	Hammond Housing Authority (HHA) 1402 173rd Street Hammond, IN 46324 (Chicago area) Training Center Details	Kenneth Love	1. Register Online - For individual registrants (credit card payment required) 2. Group Registration - To register 2 or more people. 3.Please print out and fax in registration form below to NPDS at 202-289-8181 PDF Registration Form
December 4-6, 2013 Early bird price available!	Augusta Housing Authority 1435 Walton Way Augusta, GA 30901 Training Center Details	Kenneth Love	1. Register Online - For individual registrants (credit card payment required) 2. Group Registration - To register 2 or more people. 3.Please print out and fax in registration form below to NPDS at 202-289-8181 PDF Registration Form

Date

NAHRO Training Center

Faculty

Registration

April 29-May 1, 2013

This seminar is confirmed!

Seats are filling quickly!

Housing Authority of the City of Ft. Lauderdale
Training Center Details

Keith Coleman

1. Register Online - For individual registrants (credit card payment required)

2. Group Registration - To register 2 or more people.

3.Please print out and fax in registration form below to NPDS at

202-289-8181