Housing Quality Standards (HQS)

Improve the level of your HCV and PBV/Section 8 Housing Inspections and meet SEMAP requirements. Develop or fine-tune related work skills, review procedures and forms affecting standards, and learn how to evaluate your current operations to identify strengths and challenges. The NAHRO Certified Specialist of Inspection - Housing Choice Vouchers (CSI-HCV) Certification Exam is offered on the last day of the seminar. New for 2015: This seminar now incorporates NAHRO's Ethics for Specialist module, making it more convenient ever to meet the requirements for the CSI-HCV Certification. (1.95 CEUs

“I totally appreciated and enjoyed this training. Thank you for helping me to be a better employee, professional and human being.”

-2013 HQS seminar participant

Who Should Attend

Section 8 Housing Inspectors, Preventative Maintenance Inspectors, and new and seasoned inspectors.

Learning outcomes:

Through expert instruction, you will learn to conduct a thorough inspection to illustrate (or rediscover) details that must be observed, and identify actions to be taken. Specific topics to be addressed are:

  • Section 8 Pre-Inspection and Inspection Preparation and Procedures
  • Negotiation and Arbitration—How to Successfully Come to Agreement with Landlords and Residents
  • Problem Solving and Conflict Resolution
  • Consistency—How to Pass Inspections, Even When HUD Arrives for a Surprise Review
  • Reinspection—How to Avoid Pitfalls

Schedule and Agenda

Registration begins at 8:00 am on the first day
Seminar runs daily from 8:30 a.m. - 4:30 p.m.

Upcoming Seminars

DateLocationFaculty

Online Individual Registration

Online Group RegistrationRegister by Fax or by mail
March 23 - 25, 2015Housing Commission of Anne Arundel County
7477 Baltimore-Annapolis Blvd
Glen Burnie, MD 21060
Keith ColemanCLICK HERE for individual registrants with Visa, Mastercard or American Express.CLICK HERE to register two (2) or more people with Visa, Mastercard, American Express or check.

Please print out and fax in registration form below to NPDS at 202-289-8181

PDF Registration Form

Tuition

Registration TypeEarly Price*Regular Price
Seminar   
NAHRO Member$775$815
Non-Member$1000$1040
Certification Exam   
NAHRO Member/Non-Member$200$200

*Applicable to registrations submitted up to 30 days before the seminar start date