Certified Specialist of Occupancy (CSO-HCV)

Certification Type: 
Specialist Certification
Overview: 

By achieving NAHRO’s Certified Specialist of Occupancy (CSO-HCV) designation, an individual has demonstrated that he/she has the knowledge, skills and ability necessary to understand the housing choice voucher occupancy cycle.  He/she can implement policies and procedures including effective interviewing and screening, maintaining waitlists, evaluating eligibility and income, calculating rents and utility allowances accurately, voucher issuance and housing search, rent reasonableness, and handling lease and grievance procedures. This individual understands the importance of and agrees to adhere to the highest standard of professional conduct.

Certification is achieved by completing the requirements for:

  • Experience (at least six months experience in the Housing and Redevelopment Industry, more than five years waiving the industry training requirement)
  • Education (High School diploma or equivalent plus industry training)
  • Ethics (completing NAHRO Ethics Seminar and subscribing to the NAHRO Code of Professional Conduct)
  • Passing NAHRO Certification Exams
Certification Requirements: 

OPTION A:  LESS Than Five Years' Experience in the Housing & Redevelopment Industry

OPTION B:  MORE Than Five Years' Experience in the Housing & Redevelopment Industry

A1.  Successful Completion of the following NAHRO seminars or equivalent training by another provider:

A2.  Successfully Passed the following NAHRO Exams:

OR the Combined Housing Choice Voucher Occupancy, Eligibility, Income and Rent Calculation Exam

A3.  Successful Completion of:

B1.  Successfully Passed the following NAHRO Exams:

OR the Combined Housing Choice Voucher Occupancy, Eligibility, Income and Rent Calculation Exam

B2.  Successful Completion of:

A4. Completion of Certification Application B3. Completion of Certification Application

Application:

Application form: 
Recertification: 

0.5 CEUs required every 3 years from date of certification

CLICK HERE for recertification information and application.

Contact Information: 

For further information regarding NAHRO Certification, contact:

certification@nahro.org

or Blake Pavlik , Director, NAHRO Certification, at bpavlik@nahro.org or 877-866-2476 ext. 6261