HOTMA: Policy Impact and Analysis Workshop

Virtual

This session is designed for housing agency staff who are responsible for developing, updating, and implementing program policies. It provides a high-level overview of the Housing Opportunity Through Modernization Act […]

HCV Essentials

Virtual

HCV Essentials is an introductory course designed to provide participants with a comprehensive understanding of the Housing Choice Voucher (HCV) program. This training equips attendees with the foundational knowledge to […]

Nuts and Bolts of Service Coordination

Virtual

Description: There are many training courses that focus on regulations, policies, and procedures. What has been missing (and what is often asked for) is a “how to” training with opportunities […]

Public Housing Manager (PHM)

Virtual

The role of the Public Housing Manager (PHM) is complex and challenging. The asset management model added new levels of responsibility and accountability for asset and property managers. Whether you’re […]

Commissioners’ Fundamentals

Virtual

This training will provide you with a strong foundation for your work as a housing commissioner. The commissioner’s role is complex and can be daunting at times. We hope you […]

Procurement and Contract Management

Virtual

Maintaining a procurement program that complies state law and federal regulations can be challenging. It requires an understanding of the regulations, laws and agency policies as well how to manage […]

Family Self-Sufficiency

Virtual

Description The Family Self Sufficiency (FSS) program is an amazing program designed to enable PHA participants to achieve economic independence by leveraging public and private resources. In this training we […]

HOTMA: An In-Depth Review of Programmatic Changes

Virtual

Description The Housing Opportunity through Modernization Act (HOTMA) has made a myriad of changes to the Housing Choice Voucher Program and Public Housing. This class will view HOTMA from the […]

Public Housing Occupancy, Eligibility, Income, and Rent Calculation

Virtual

Description Embark on a journey through the Public Housing (PH) program, a federal initiative supporting over 2.3 million American families—a cornerstone in low-income housing assistance. Join us to delve into program […]

Excellence in Customer Service

Virtual

Customer service is a primary factor in whether an agency or business meets its strategic goals and embodies its mission. Effective communication improves relationships and satisfaction with clients, but also […]