Member Services Q&A
Membership
Q: Is my agency a National NAHRO Member?
A: Once you login, click on your name on the upper right hand side of the page, then click on My Organization. Scroll down and you will see the member status of your organization. For additional assistance,contact memberservices@nahro.org and they will be happy to assist you.
Q: How many benefit recipients/associates is my agency allowed?
A: The number of benefit recipients/associates your agency receives depends on the amount paid in member dues. All housing agencies receive 6 benefit recipients/associates as part of the membership, and 1 benefit recipient/associate for every $200 paid in member dues, up to 50 benefit recipients/associates.
Q: What is the difference between a member individual contact and a member benefit recipient/associate?
A. Anyone who works for a member agency/organization is considered a member individual contact and is entitled to the member discount on products and services.
Benefit recipients/associates receive the member discount as well, but they are also eligible to vote in NAHRO elections.
Q: How are the NAHRO membership dues calculated for housing agencies?
A: The dues are calculated at $1.62 per unit that the agency administers. There is a $100 minimum and a $22,000 maximum.
Q: Does NAHRO have individual memberships?
A: NAHRO has a category called Allied Individual Members. Allied Individual Members are those who are unemployed, students, academics, retired, and military. The cost per year is $25 for retirees and $100 for all others.
Please note: If you work for an organization that is not a member of NAHRO but is eligible for membership, or if you own a company that is not a member of NAHRO but is eligible for membership, then you are not eligible to join as an Allied Member. Your organization/company must join instead.
Q: What is a Corporate Membership?
A: A Corporate Membership is a category for those who are vendors, suppliers, and consultants who are supplying and selling products and services to NAHRO members. Corporate Membership entitles your organization to the same benefits as other NAHRO members, plus Corporate members are eligible to be included in the Buyer’s Guide and receive the discounted rate on advertising.
Q: How can I make changes to the agency’s associates list?
A: The primary contact or their designee as a Secondary Contact can make changes to their employee and/or benefit recipient/associate information online.
To make changes to your account information, log into the NAHRO website, click on “My Account” at the top of the page, then click on either “My Organization” or “My Membership.”
Q: Can I pay my NAHRO dues with a credit card?
A: NAHRO accepts Visa, MasterCard, and American Express.
Q: Can I pay my NAHRO dues online?
A: Primary and/or secondary contacts may pay for their membership online.
Q: Can I pay Region and Chapter dues on my National NAHRO invoice?
A: No. Please note according to the NAHRO Constitution, National NAHRO members are eligible for membership at the Region and/or Chapter level. If you wish to renew membership or join a Region and/or Chapter, please contact your chapter or regional service office or their respective websites for information.
Logins/Passwords
Q: How can I access the “Members Only” portion of the website?
A: You can access the “Members Only” portion of the website by logging into the NAHRO website. Your login cons and your selected password.
Q: How can I change my Password?
A: Select Login at the top of the page and at the bottom of the next page, select “Reset my password.” If you have trouble changing your password, please contact samics@nahro.org
Subscriptions
Q: Can I receive the NAHRO MONITOR as a subscription?
A: Effective January 2024, the Monitor is no longer printed and mailed. It is emailed and available online. If you are a member, you can sign up to receive email notifications in your account communication preferences.
Q: Can I receive the Journal of Housing & Community Development (JOHCD) as a Subscription?
A: Current editions of the Journal are free and anyone can access it online. Archived editions of the journal may be accessed for a fee. If your agency/organization is a member, you can sign up to receive email notifications in your account communication preferences.