HOTMA: An In-Depth Review of Programmatic Changes

Virtual

Description The Housing Opportunity through Modernization Act (HOTMA) has made a myriad of changes to the Housing Choice Voucher Program and Public Housing. This class will view HOTMA from the […]

Public Housing Occupancy, Eligibility, Income, and Rent Calculation

Virtual

Description Embark on a journey through the Public Housing (PH) program, a federal initiative supporting over 2.3 million American families—a cornerstone in low-income housing assistance. Join us to delve into program […]

Excellence in Customer Service

Virtual

Customer service is a primary factor in whether an agency or business meets its strategic goals and embodies its mission. Effective communication improves relationships and satisfaction with clients, but also […]

HCV Portability

Virtual

Description Portability in the HCV program refers to the process through which a family can transfer or port, their rental subsidy to another housing agency. In this class, we will […]

Fair Housing

Virtual

Description This training focuses on Fair Housing laws and regulations for Assisted Housing Programs, with an emphasis on Public Housing and Housing Vouchers. Together we will explore the basics of […]

Public Housing Manager (PHM)

Virtual

Description The role of the Public Housing Manager (PHM) is complex and challenging. The asset management model added new levels of responsibility and accountability for asset and property managers. Whether […]

FSS: A Holistic Approach to Client Engagement

Virtual

Description This training will encompass client assessment, goal setting and effective case management. Exploring various models to setting goals with participants and effectively creating and laying them out in the […]

Executive Management and Leadership

Virtual

Description Executive management and senior leadership positions in organizations can be extremely complex and challenging. Creating a balance between “the work” and “the people” is key to creating a productive […]