• Fair Housing

    Virtual

    Description This training focuses on Fair Housing laws and regulations for Assisted Housing Programs, with an emphasis on Public Housing and Housing Vouchers. Together we will explore the basics of Fair Housing and then take a deep dive into processes, program specific requirements, best practices, complaints and resolutions, ADA/504 standards, and reasonable accommodation requests, and […]

  • Public Housing Manager (PHM)

    Virtual

    Description The role of the Public Housing Manager (PHM) is complex and challenging. The asset management model added new levels of responsibility and accountability for asset and property managers. Whether you’re a new or experienced property/asset manager, you’ll leave with a strong foundation for your asset and public housing management. Topics include asset management and […]

  • FSS: A Holistic Approach to Client Engagement

    Virtual

    Description This training will encompass client assessment, goal setting and effective case management. Exploring various models to setting goals with participants and effectively creating and laying them out in the Individual Training and Services Plan. We will discuss strategies to effectively engaging with participants through active listening exercises, skills and learning. We will focus on […]

  • Executive Management and Leadership

    Virtual

    Description Executive management and senior leadership positions in organizations can be extremely complex and challenging. Creating a balance between “the work” and “the people” is key to creating a productive and satisfying organizational culture. Together we will explore the impacts of hiring, accountability, workplace culture, policies, training, continuous improvement, supervision, coaching, and leadership. Successful executives […]

  • HCV Essentials

    Virtual

    Description: HCV Essentials is an introductory course designed to give participants a comprehensive understanding of the Housing Choice Voucher (HCV) program. This training equips attendees with the foundational knowledge needed to effectively administer the program and support its mission of assisting low-income families. Participants will explore key topics including program structure, applicant eligibility, income and […]

  • The Definitive Guide for New Executive Directors

    Virtual

    Description: Being new to an agency is daunting. Join us for a training specifically designed to support new executive leaders in housing agencies and for those who have recently transitioned into the executive director or chief executive officer role. Participants will focus on the role, responsibilities, daily operational supervision, training programs, and requirements of a […]

  • Commissioners Guide to Monitoring and Oversight

    Virtual

    Description: This class is perfect for you if you have completed NAHRO’s Commissioners’ Fundamentals or are looking for recertification opportunities. Take a deeper dive into the monitoring and oversight functions of housing agencies. You’ll enhance your understanding of agency programs, policies, and budgets, while you learn more about ensuring your agency is on the right […]

  • NSPIRE for Public Housing

    Virtual

    Description: This training provides a comprehensive overview of the National Standards for the Physical Inspections of Real Estate (NSPIRE) protocols and requirements as they apply to the Public Housing Program. NSPIRE serves as a replacement for the Uniform Physical Condition Standards (USPCS) creating a unified approach to inspection standards for all HUD-assisted properties. This training […]

  • HOTMA: An In-Depth Review of Programmatic Changes

    Virtual

    Description: The Housing Opportunity through Modernization Act (HOTMA) has made a myriad of changes to the Housing Choice Voucher Program and Public Housing. This class will view HOTMA from the lens of how it affects different program aspects from a micro and macro level. We will review the optional and required policy decisions PHA’s will […]

  • Procurement and Contract Management

    Virtual

    Description: Maintaining a procurement program that complies state law and federal regulations can be challenging. It requires an understanding of the regulations, laws and agency policies as well how to manage contracts awarded by the agency. This training will cover procurement standards, methods of procurement, HUD required regulatory documents, types of contracts, roles and responsibilities […]