Certification & Training

Teaming for Success! Developing Effective Resident Councils 


Have you experienced challenges or disagreements between the housing agency and residents? Learn how to improve those relationships by creating successful partnerships between the resident council and the housing agency. 

Establishing a vibrant resident council can improve relationships within the public housing community, promote collaboration and provide impactful, meaningful advocacy opportunities. Successful collaboration can lead to increased development, renovation; promote safe healthy neighborhoods and provide pathways to independence for residents.

This training will provide you with the skills, strategies, and knowledge to improve relationships, build an effective resident council and explore opportunities to leverage funding that support enhanced services for residents.


After completing this training, participants will be able to:

  • Define the roles and responsibilities of a resident council
  • Develop an effective and impactful resident council
  • Improve existing relationships between the PHA and the resident council
  • Build the leadership, advocacy, and facilitation skills of resident council members and PHA staff working with the council
  • Learn about Section 3 and Self-Sufficiency Programs
  • Explore strategies for successful grant writing and fundraising

Who should attend?

  • Resident Commissioners
  • Commissioners of all experience levels
  • Executive Directors
  • Residents of public housing elected to or who have interest in serving in resident council positions
  • Public Housing Manager/Property Managers
  • Any PHA staff working directly with residents interested in building stronger resident communities. i.e., FSS and staff providing supportive services to residents
In-Person or
Virtual Classroom
In-Person: 1 Day
Online: 9 Hours