Certification & Training

Certified Manager of Voucher Operations (CMVO)

Certification Type

Operations Management Certification

This certification is a must for HCV directors and/or occupancy and inspection supervisors who wish to expand their knowledge, skills, and career opportunities.

Overview

  • Offers candidates the knowledge and skills required to understand the tasks, processes, and regulations necessary to successfully operate and manage an HCV Program, including homeownership and family self-sufficiency
  • Focuses on effectively supervising and managing personnel
  • Places emphasis on the practice of professional ethical conduct

Certification Requirements: 

Candidates with 3- 7 Years of Experience

1.   Must have or completed:

  • High School Diploma or Equivalent
  • Three years industry experience

Successful completion of the following NAHRO seminars or equivalent:

1a. High Performance Management Live Seminar (1.95 NAHRO CEUs)

1b. 5.2 NAHRO CEU’s in HCV education. NAHRO offerings:

SeminarCEUsCurrent Format
Housing Choice Voucher (HCV) Project-Based Vouchers1.95Live In-Person
HCV Occupancy, Eligibility, Income and Rent Calculation3.25Live In-Person
HCV Occupancy1.95Live In-Person
HCV Eligibility, Income and Rent Calculation1.95Live In-Person
Housing Quality Standards (HQS)1.95Live In-Person
Fair Housing1.3Live In-Person
Family Self-Sufficiency (FSS)1.3Live In-Person
HCV Homeownership1.3Live In-Person
Excellence in Customer Service0.25Online
Preparing for HAP Termination0.25Online
HQS Refresher0.25Online
Workshop for Executive Directors0.50Online

2. NAHRO Ethics for Management online training or equivalent

3. Passing Grade on the Final Comprehensive Exam
(CLICK HERE for dates/locations)

4. Completion of Certification Application

Candidates with 7 or More Years of Experience

1.   Must have or completed:

  • High School Diploma or Equivalent
  • Three years industry experience

2. NAHRO Ethics for Management online training or equivalent

3. Passing Grade on the Final Comprehensive Exam
(CLICK HERE for dates/locations)

4. Completion of Certification Application

Recertification

  • 1.95 CEUs required every 3 years from date of certification

Contact Information: 

For further information regarding NAHRO Certification, contact:

certification@nahro.org

Blake Pavlik

Director, NAHRO Certification
phone 877-866-2476 x 6261 mail Send Blake an email