Certified Manager of Voucher Operations (CMVO)
Certification Type
Operations Management Certification
This certification is a must for HCV directors and/or occupancy and inspection supervisors who wish to expand their knowledge, skills, and career opportunities.
Overview
- Offers candidates the knowledge and skills required to understand the tasks, processes, and regulations necessary to successfully operate and manage an HCV Program, including homeownership and family self-sufficiency
- Focuses on effectively supervising and managing personnel
- Places emphasis on the practice of professional ethical conduct
Certification Requirements:
Candidates with 3- 7 Years of Experience
1. Must have or completed:
- High School Diploma or Equivalent
- Three years industry experience
Successful completion of the following NAHRO seminars or equivalent:
1a. NAHRO’s High Performance Management or equivalent (1.0 CEUs minimum)
1b. 3.8 CEU’s in elective education related to the certification. NAHRO offerings include:
| Seminar | CEUs | Current Format |
|---|---|---|
| Housing Choice Voucher (HCV) Project-Based Vouchers | 1.95 | Online, Live In-Person |
| HCV Occupancy, Eligibility, Income and Rent Calculation | 3.25 | Online, Live In-Person |
| HCV Occupancy | 1.95 | Live In-Person |
| HCV Eligibility, Income and Rent Calculation | 1.95 | Live In-Person |
| Housing Quality Standards (HQS) | 1.95 | Online, Live In-Person |
| Fair Housing | 1.3 | Online, Live In-Person |
| Family Self-Sufficiency (FSS) | 1.3 | Online, Live In-Person |
| HCV Homeownership | 1.3 | Online, Live In-Person |
| Excellence in Customer Service | 0.25 | Online |
| Preparing for HAP Termination | 0.25 | Online |
| HQS Refresher | 0.25 | Online |
| Workshop for Executive Directors | 0.50 | Online |
2. NAHRO Ethics for Management online training or equivalent
3. Passing Grade on the Final Comprehensive Exam
(CLICK HERE for dates/locations)
4. Completion of Certification Application
Candidates with 7 or More Years of Experience
1. Must have or completed:
- High School Diploma or Equivalent
- Three years industry experience
2. NAHRO Ethics for Management online training or equivalent
3. Passing Grade on the Final Comprehensive Exam
(CLICK HERE for dates/locations)
4. Completion of Certification Application
Recertification
- 1.95 CEUs required every 3 years from date of certification
Contact Information:
For further information regarding NAHRO Certification, contact: