Certification & Training

Certified Specialist of Occupancy (CSO-PH)

Certification Type

Specialist Certification

Overview

By achieving NAHRO’s Certified Specialist of Occupancy (CSO-PH) designation, an individual has demonstrated that he/she has the knowledge, skills and ability necessary to understand the tasks and processes associated with the public housing occupancy cycle.  He/she can implement policies and procedures including effective interviewing and screening, maintaining waitlists, evaluating eligibility and income, calculating rents and utility allowances accurately, and is knowledgeable about lease and grievance procedures. This individual understands the importance of and agrees to adhere to the highest standard of professional conduct.

Certification is achieved by completing the requirements for:

  • Experience
  • Education
  • Passing Exams

Certification Requirements

LESS Than Five Years’ Experience in the Housing & Redevelopment Industry

1. Successful Completion of the following seminars or eqivalent:

OR

  • NAHRO Public Housing Occupancy, Eligibility, Income and Rent Calculation

AND

Successfully Passed the following Exams:

OR

2. Completion of Certification Application

MORE Than Five Years’ Experience in the Housing & Redevelopment Industry

1. Successful Completion of the following seminar or equivalent:

Successfully Passed the following Exams:

OR

2. Completion of Certification Application

Recertification

0.5 CEUs required every 3 years from date of certification

CLICK HERE for recertification information and application.

Contact Information: 

For further information regarding NAHRO Certification, contact:

certification@nahro.org

Blake Pavlik

Director, NAHRO Certification
phone 877-866-2476 x 6261 mail Send Blake an email